Surgical Scheduler

Elevate ENT Partners; Baton Rouge (LA); On-site; USD 42,000 - 64,000; Full time

Job summary

Elevate ENT Partners in Baton Rouge, LA, is seeking a Surgery Scheduler to oversee scheduling, pre-operative assessments, and coordination of ENT procedures. You will collaborate with surgeons, nurses, and patients to ensure smooth surgical experiences from planning to post-operative follow-up.

The ideal candidate has strong communication, attention to detail, and experience with electronic medical records.

Qualifications

• Prior experience in healthcare coordination, preferably in a surgical or ENT setting.
• Strong understanding of medical terminology and healthcare practices.
• Excellent communication and interpersonal skills with patients, physicians and staff.
• Exceptional organizational skills with ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Surgical Planning and Coordination: Schedule surgery dates, pre-operative assessments, clearances, and post-operative follow-ups.
• Patient Communication: Be the primary point of contact for patients undergoing surgery, providing clear and compassionate information.
• Physician Liaison: Work with ENT physicians to ensure patient care is coordinated and well-prepared.
• Resource Management: Coordinate with hospital staff to secure operating room availability and equipment.
• Documentation and Compliance: Maintain accurate surgical schedules and patient records per regulations.
• Insurance and Financial Assistance: Assist with verification and pre-authorizations as needed.
• Patient Advocacy: Support patients throughout the surgical process to ensure quality care.

Skills

Healthcare coordination

Communication

Attention to detail

Multitasking

Education

Medical assisting certification

Healthcare administration coursework

Tools

EMR software

Job description

Job Description

As a Surgery Scheduler at our ENT doctor practice, you will be responsible for overseeing and coordinating all aspects of surgical procedures for our patients. Working closely with physicians, medical staff, and patients, you will ensure that surgeries are scheduled, prepared for, and conducted smoothly, providing comprehensive support throughout the entire surgical process.

As a Surgery Scheduler at our ENT doctor practice, you will be responsible for overseeing and coordinating all aspects of surgical procedures for our patients. Working closely with physicians, medical staff, and patients, you will ensure that surgeries are scheduled, prepared for, and conducted smoothly, providing comprehensive support throughout the entire surgical process.

Key Responsibilities

• Surgical Planning and Coordination: Coordinate all aspects of surgical procedures, including scheduling surgery dates, pre-operative assessments, obtaining necessary clearances, and arranging post-operative follow-up appointments.
• Patient Communication: Serve as the primary point of contact for patients undergoing surgery, providing clear and compassionate communication, answering questions, and addressing concerns throughout the surgical process to ensure a positive patient experience.
• Physician Liaison: Collaborate closely with ENT physicians and other healthcare providers to facilitate seamless coordination of patient care, ensuring that all parties are informed and prepared for surgical procedures.
• Resource Management: Coordinate with hospital or surgical center staff to secure operating room availability, necessary equipment, and other resources required for surgical procedures, optimizing efficiency and minimizing delays.
• Documentation and Compliance: Maintain accurate and up-to-date records of surgical schedules, patient information, and related documentation in compliance with healthcare regulations and practice protocols, ensuring confidentiality and security of patient data.
• Insurance and Financial Assistance: Assist patients with insurance verification, pre-authorization for surgical procedures, and financial counseling as needed, helping to navigate insurance coverage and financial obligations associated with surgery.
• Patient Advocacy: Advocate for patients' needs and preferences throughout the surgical process, serving as their advocate in interactions with healthcare providers, insurance companies, and other stakeholders to ensure quality care and optimal outcomes.

Qualifications

• Previous experience in healthcare coordination or related roles, preferably in a surgical or ENT setting.
• Strong understanding of medical terminology, surgical procedures, and healthcare practices.
• Excellent communication and interpersonal skills, with the ability to interact effectively with patients, physicians, and other healthcare professionals.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously in a fast-paced environment.
• Proficiency in electronic medical records (EMR) systems and other relevant software applications.
• Certification or training in medical assisting, healthcare administration, or a related field is preferred.

Equal Opportunity Employer

Our practice is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and identities to apply for this position.

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