Surgery Referrals Coordinator & Patient Advocate

Texas Tech University Health Sciences Center; Lubbock (TX); On-site; USD 25,000 - 29,000; Full time

Job summary

Texas Tech University Health Sciences Center is seeking a referral coordinator to ensure timely coordination and accurate processing of patient referrals for medical specialty visits. You will liaise between insurance and providers to promote patient safety and efficient care.

The role requires an associate degree (or equivalent) with related experience, plus familiarity with EMR systems. Prior authorizations and patient communication are key components of the position, which offers day shifts

Qualifications

• Associate degree plus one year of experience directly related to the processing of patient referrals.
• High school diploma or GED plus three years of experience working as a Certified Medical Assistant.
• High school diploma or GED plus five years of experience directly related to patient registration, patient scheduling, patient billing/collections, the processing of prior authorizations, and/or the processing of patient referrals.

Responsibilities

• Track and document patient referrals to promote team awareness and patient safety.
• Assemble patient demographics, insurance payer and health data.
• Manage insurance/payer prior authorizations.
• Provide patient and family communication, navigation and advocacy through referrals.
• Maintain communication with service providers and community services.

Skills

Bilingual English/Spanish

Education

Associate degree

High school diploma or GED

Tools

EMR systems

Job description

Texas Tech University Health Sciences Center is seeking a referral coordinator to ensure timely coordination and accurate processing of patient referrals for medical specialty visits. You will liaise between insurance and providers to promote patient safety and efficient care.

The role requires an associate degree (or equivalent) with related experience, plus familiarity with EMR systems. Prior authorizations and patient communication are key components of the position, which offers day shifts