Surgery Coordinator Orthopedics

Advocate Health; Winston-Salem (NC); On-site; USD 38,000 - 60,000; Full time

Job summary

Advocate Health in Winston-Salem seeks a dedicated Scheduling Coordinator to manage surgical case flow, coordinate ancillary tests, and align procedures with patient needs.

This role requires a high school diploma or GED and three years of office or clerical experience, with strong organizational and communication skills. You will work independently in a fast-paced setting and help with reports, pre-certifications, and patient logistics.

Qualifications

• High school diploma or GED with 3 years office/clerical experience.
• Ability to work independently and in a fast-paced environment.
• Strong organizational and communication skills.
• Experience with scheduling and patient coordination preferred.

Responsibilities

• Schedule and coordinate surgical cases with tests and arrangements.
• Recommend surgery times to physicians ensuring adequate space and time.
• Ensure proper scheduling in appropriate area per guidelines.
• Prepare patient reports for physicians and department.
• Maintain knowledge of scheduling software used in the process (Cycare, Clinipac, McCormick-Dodge OR Scheduler).
• Review future schedules based on physicians' schedules to optimize OR use.
• Process incoming/outgoing surgery documents and forms.
• Provide patient guidance on logistics, insurance, and pre-certifications; arrange accommodations as needed.
• Perform other duties incidental to the work described herein.

Skills

Independent work

Team collaboration

Organizational skills

Oral and written communication

Education

High school diploma or GED equivalent

Job description

EDUCATION/EXPERIENCE

High school diploma or GED equivalent. Three years office or clerical experience or equivalent experience.

ESSENTIAL FUNCTIONS

• Schedules and coordinates surgical cases with corresponding ancillary tests and arrangements by recognizing the differences between various types of procedures and differences between patients' needs within the same procedure.
• Recommends surgery times and dates to physicians to assure that adequate space and time is allowed for completion of the surgery based on knowledge of the procedure. Maintains a thorough understanding of the logistical requirements of each procedure and the individual needs of each physician.
• Assures that the scheduling of each surgical case is conducted and scheduled properly in the appropriate area based on knowledge of the facilities available in each room and within the guidelines set up by each area and within their established timeframe.
• Prepares necessary patient reports for physicians and the department as a whole based on knowledge of the procedures performed.
• Maintains knowledge of all necessary computer programs used in the scheduling process that may include Cycare, Clinipac, McCormick-Dodge OR Scheduler, etc.
• Reviews future schedules based on physicians' schedules to best utilize the available operating rooms; makes recommendations to surgeons based on this information.
• Processes and reviews incoming and outgoing surgery-related documents and forms.
• Provides guidance to patient regarding logistics of the surgery; assists patient with submission of insurance and preliminary financial arrangements and pre-certifies surgeries with appropriate insurance companies; makes necessary arrangements with patient for accommodations. Acts as a resource regarding all logistical aspects of the surgical process.
• Performs other duties incidental to the work described herein.

SKILLS/QUALIFICATIONS

• Ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness
• Ability to establish and maintain effective working relationships with patients, families, staff, and departments
• Strong organizational ability
• Strong oral and written communication skills

WORK ENVIRONMENT

• Clean, well-lit and comfortable office setting
• Moderate noise environment
• Subject to pressures or deadlines

PHYSICAL REQUIREMENTS

Activity

• Standing
• Walking
• Sitting
• Bending
• Reaching with arms
• Finger and hand dexterity
• Talking
• Hearing
• Seeing

Lifting, carrying, pushing and/or pulling:

• 20 lbs. maximum
• 50 lbs. maximum
• 100 lbs. maximum