Surgical Scheduler

Healthcare Outcomes Performance Co. (HOPCo); Fort Myers (FL); On-site; USD 37,000 - 56,000; Full time

Job summary

Healthcare Outcomes Performance Co. (HOPCo) seeks an experienced Surgical Scheduler to support an orthopedic surgeon.

The role coordinates procedures, and pre- and post-operative appointments while ensuring timely information flow among patients, physicians, and staff. Responsibilities include managing paperwork, medical clearances, authorizations, cost estimates, and confidential patient records with a courteous, service-oriented approach.

Qualifications

• High school diploma or equivalent required.
• Proficiency with medical terminology and computer systems is essential.
• Excellent organizational and interpersonal skills.
• Experience in customer service and office environments.
• Familiarity with office equipment and confidentiality requirements.

Responsibilities

• Coordinate and schedule procedures and surgeries, including pre- and post-op appointments.
• Interact with patients, physicians, and staff to provide timely information.
• Coordinate paperwork to meet physician and facility requirements.
• Initiate and track medical clearances as needed.
• Obtain authorization for procedures and supplies.
• Estimate costs for procedures and services.
• Complete tasks and orders promptly and accurately.
• Scan documents into the medical record.
• Maintain HIPAA confidentiality and patient privacy.
• Display flexibility to meet clinic scheduling needs.

Skills

Medical Terminology

Computer systems & software

Organizational & interpersonal skills

Customer service

Office equipment familiarity

Confidentiality

Prioritization

Calm under pressure

Insurance knowledge

Policy adherence

Relationship building

Education

High school diploma or equivalent

Tools

10-key calculators

Job description

We are seeking an experienced Surgical Scheduler to support an orthopedic surgeon.

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

• Coordinate and schedule procedures or surgeries, pre and post op appointments as designated by physicians
• Interact with patients’, physicians and other staff, both internal and external, providing timely and responsive information
• Coordinate processes and route all paperwork as required to meet physician and facility requirements
• Initiate and track medical clearances as required by physician or physician extender
• Initiate authorization for procedures, surgeries, ancillary services or medical supplies
• Obtain financial estimate for procedures, surgeries, ancillary services and medical supplies
• Complete all “tasks” and orders in a timely manner
• Scan internal documents accurately into patient’s medical record
• Demonstrate courteous and helpfulness toward patients and their families
• Display flexibility in work schedule dependent on clinic needs
• Other duties as assigned
• Maintains strictest confidentiality in accordance with HIPAA compliance

Qualifications

Education: High school diploma or equivalent

Certification/Licensure: Not required

Skills:

• Medical Terminology
• Competent use of computer systems, software and 10-key calculators
• Strong organizational and interpersonal sills
• Experience with customer service
• Familiarity with computers and other office equipment
• Ability to maintain confidentiality of sensitive information
• Ability to prioritize responsibilities
• Must be able to act calmly and effectively in busy or stressful situations
• Knowledge of insurance plans and procedures
• Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance.
• Must be able to establish and maintain effective working relationships with managers and peers.

Physical Requirements

• Requires occasional lifting up to 25 pounds unassisted. Requires frequent bending, reaching and repetitive hand movements, standing, walking, squatting and sitting.