Surgery Coordinator Orthopedics

Atrium Health; Winston-Salem (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Atrium Health in Winston-Salem, NC seeks a Surgical Scheduler to coordinate operating room schedules, tests, and patient logistics. The role requires navigating multiple procedures and physician needs to ensure smooth surgical flow.

The incumbent will manage scheduling, prepare reports, and assist with insurance pre-certifications, playing a key role in patient-centered care and operational efficiency.

Qualifications

• High school diploma or GED equivalent.
• Three years office or clerical experience or equivalent experience.

Responsibilities

• Schedules and coordinates surgical cases with corresponding tests and arrangements by recognizing differences between procedures and patient needs within the same procedure.
• Recommends surgery times and dates to physicians to assure adequate space and time for completion of surgery based on procedure knowledge and physician needs.
• Ensures proper scheduling of each surgical case in the correct area based on facility availability and established guidelines.
• Prepares necessary patient reports for physicians and the department.
• Maintains knowledge of computer programs used in scheduling (e.g., Cycare, Clinipac, McCormick-Dodge OR Scheduler).
• Reviews future schedules to optimize operating room utilization and makes recommendations to surgeons.
• Processes incoming and outgoing surgery-related documents and forms.
• Guides patients on surgical logistics and assists with insurance submissions and financial arrangements; pre-certifies surgeries with insurers.
• Acts as a resource for all logistical aspects of the surgical process.
• Performs other duties incidental to the work described herein.

Skills

Independent work

Team collaboration

Relationship building

Organizational skills

Communication skills

Education

High school diploma or GED

3 years office/clerical experience

Job description

Education/Experience

High school diploma or GED equivalent. Three years office or clerical experience or equivalent experience.

Essential Functions

• Schedules and coordinates surgical cases with corresponding ancillary tests and arrangements by recognizing the differences between various types of procedures and differences between patients' needs within the same procedure.
• Recommends surgery times and dates to physicians to assure that adequate space and time is allowed for completion of the surgery based on knowledge of the procedure. Maintains a thorough understanding of the logistical requirements of each procedure and the individual needs of each physician.
• Assures that the scheduling of each surgical case is conducted and scheduled properly in the appropriate area based on knowledge of the facilities available in each room and within the guidelines set up by each area and within their established timeframe.
• Prepares necessary patient reports for physicians and the department as a whole based on knowledge of the procedures performed.
• Maintains knowledge of all necessary computer programs used in the scheduling process that may include Cycare, Clinipac, McCormick-Dodge OR Scheduler, etc.
• Reviews future schedules based on physicians' schedules to best utilize the available operating rooms; makes recommendations to surgeons based on this information.
• Processes and reviews incoming and outgoing surgery-related documents and forms.
• Provides guidance to patient regarding logistics of the surgery; assists patient with submission of insurance and preliminary financial arrangements and pre-certifies surgeries with appropriate insurance companies; makes necessary arrangements with patient for accommodations. Acts as a resource regarding all logistical aspects of the surgical process.
• Performs other duties incidental to the work described herein.

Skills/Qualifications

• Ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness
• Ability to establish and maintain effective working relationships with patients, families, staff, and departments
• Strong organizational ability
• Strong oral and written communication skills

WORK ENVIRONMENT

• Clean, well-lit and comfortable office setting
• Moderate noise environment
• Subject to pressures or deadlines

Activity

• Standing
• Walking
• Sitting
• Bending
• Reaching with arms
• Finger and hand dexterity
• Talking
• Hearing
• Seeing

Lifting, Carrying, Pushing And/or Pulling

• 20 lbs. maximum
• 50 lbs. maximum
• 100 lbs. maximum