Operative Scheduling Coordinator (Orthopedics)

MedStar Health; Westminster (MD); On-site; USD 26,000 - 45,000; Full time

Job summary

MedStar Health in Westminster, MD is seeking a perioperative scheduling assistant to schedule all elective surgical procedures and input data into our computer system. You will ensure surgeon preferences, patient needs, and available OR resources align, acting as the frontline contact for physicians' offices and supporting timely, accurate scheduling.

Responsibilities include maintaining privacy, collaborating with the Patient Care Coordinator, and contributing to scheduling efficiency.

Qualifications

• High School Diploma or GED required.
• Strong customer service and data entry skills expected.
• Proficiency with word processing and spreadsheet software.

Responsibilities

• Contributes to department goals; follows policies, procedures, quality and safety standards.
• Assist with preference card maintenance and standard reports.
• Communicate with Patient Care Coordinator regarding prostheses and equipment for cases.
• Schedule surgical cases with physicians' offices, ensuring resources and physician availability.
• Maintain case schedule accuracy and distribute updated schedules.

Skills

Excellent customer service

Problem solving

Data entry

Word processing

Spreadsheet software

Independent work

Education

High School Diploma or GED

Job description

About the Job

Schedules all elective surgical procedures. Participates in the preparation of perioperative schedules and entry of data in the computer system. Ensures surgeon's preferences and patients' needs match available OR resources by accurate scheduling. Functions as a frontline point of contact for all physicians' offices. Exhibits customer service skills. Demonstrates critical thinking in initiating solutions to scheduling issues.

Primary Duties and Responsibilities

• Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
• Assists the specialty team leaders in preference card maintenance.
• Assists with generating standard reports.
• Communicates appropriately to the Patient Care Coordinator regarding prostheses and equipment necessary for specific cases.
• Communicates effectively with physician(s) and physician's office staff and all customers to schedule surgical cases within the perioperative services.
• Ensures the accurate and appropriate scheduling of all cases performed within surgical services. Responsible for the daily case schedule and communicating any needs for scheduling modification and development.
• Ensures the validity and efficiency of the schedule by careful checking of times procedures physicians (including the availability of anesthesiologists) x-ray films and old charts before the schedule is duplicated and distributed.
• Exhibits competency in computer skills and use of equipment needed in the perioperative scheduling process.
• Maintains patient and associate privacy and confidentiality.
• Participates in meetings and on committees and represents the department and hospital in community outreach efforts.
• Participates in multi-disciplinary quality and service improvement teams.
• Performs other duties as assigned.
• Supports the establishment and execution of physician marketing strategies by providing efficient scheduling of cases and through excellent communication skills.
• Uses budgeted resources (personnel supplies and equipment) judiciously to ensure efficient and cost-effective operation of the department.

Minimal Qualifications

Education

• High School Diploma or GED strong knowledge of medical terminology required

Experience

• 1 year experience in operating room or surgical office setting required

Licenses and Certifications

• No special certification registration or licensure required

Knowledge Skills and Abilities

• Excellent customer service skills.
• Problem-solving skills based on written departmental guidelines and criteria.
• Data entry skills.
• Working knowledge of word processing and spreadsheet software applications.
• Ability to work independently.

This position has a hiring range of

USD $18.70 - USD $32.72 /Hr.