Surety Service Representative

Lawley Services Inc; Buffalo (NY); On-site; USD 51,000 - 86,000; Full time

Job summary

Lawley Services Inc. is seeking a Surety Service Representative in the Buffalo, NY area to handle client inquiries, renewals, and bond issuance while maintaining meticulous records.

You will collaborate with the accounting team to reconcile balances and support bond-related processes in a busy insurance broker environment. The role emphasizes accuracy, teamwork, and customer-focused service with a competitive salary, strong benefits, and opportunities for professional growth.

Qualifications

• Minimum of 3 years in a similar or related position.
• Property/Casualty License required.
• Notary Public preferred.
• Microsoft Office experience required.
• Erlon experience preferred.
• Ability to work well independently and on a team.
• Incredible attention to detail and organizational skills.
• Open to continuing education; positive attitude in a fast-paced environment.
• Passion to make customers and coworkers feel important and valued.
• Capability to work quickly and efficiently.
• Precise verbal and written communication under time constraints.

Responsibilities

• Respond to client inquiries; process renewals; issue bonds; review subcontractor bonds specs by deadlines.
• Prioritize workflow; track and report bid results; maintain documentation of tasks and client information.
• Collaborate with accounting to reconcile balances between agency and surety companies.
• Expand and grow in your role by supporting miscellaneous duties as requested.

Skills

3+ years exp

Independent teamwork

Attention to detail

Communication skills

Open to continuing education

Positive attitude

Fast-paced work

Customer-centric

Education

Property/Casualty License

Notary Public preferred

Tools

Microsoft Office

Erlon experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Surety Service Representative

1 Attachments

3 days ago Requisition ID: 1866

Salary Range: $51,498.15 To $85,830.25 Annually

These are the fundamental components of the job:

• Respond to client inquires and requests, process renewals, issue performance and bid bonds and review subcontractor bonds specifications by specific deadlines
• Prioritize workflow, track and report bid results and maintain complete and accurate documentation of all tasks and client information on a daily basis
• Collaborate with accounting department in reconciling of account balances between the agency and surety companies

Other functions of the job:

• Expand and grow in your role when supporting miscellaneous duties as requested

Skills / traits that we value for this role:

• Minimum of 3 years in a similar or related position
• Property/Casualty License required; Notary Public preferred
• Microsoft Office experience and skills are a must; Erlon experience preferred
• Ability to work well independently and on a team
• Incredible attention to detail and organizational skills
• Open to continuing educationPositive attitude, even in a fast-paced environment
• A passion to make customers and coworkers feel important and valued
• Capability to work quickly and efficiently
• Precise verbal and written communication skills, even under time constraints

A bit about Lawley!

• We are not a call center environment
• We achieve success by building genuine relationships together, with our teams and clients
• We are a family owned insurance broker (nearly 70 years!)
• We are deeply committed to the communities we serve and love to get involved
• We work hard and play hard!!!

Why Lawley?

• Competitive salary and referral bonuses!
• Expansive Benefits (Medical, Dental, Vision—and SO many more)
• 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1 st day!
• Company 401K contribution received starting Day 1 (for participants 21+ years old)
• Educational support, career development, and growth opportunities
• Job Security (we’ve never had a lay-off, even during the pandemic)
• Flexibility, including hybrid schedules! Business hours 8am-4:30pm
• Comfortable, family-oriented culture, with an emphasis on work life balance
• Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities)
• Fulfilling opportunities that align with your career path and our business needs

The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $51,498.15 to $85,830.25.