Receptionist -Bilingual

Lawley; City of Dunkirk (NY); Hybride; USD 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Flexible benefits

Hybrid work schedule

Résumé du poste

Lawley is seeking a detail-oriented administrative assistant to greet clients, manage reception duties, and provide essential support across mail routing, scanning, and coordination of events. The role emphasizes accuracy, organization, and customer-focused service within a collaborative team.

Ideal candidates will have at least one year in administrative support, proficiency with Word, Excel, PowerPoint & Outlook, and the ability to work independently and in a team.

Qualifications

• 1+ year of experience in administrative support or related role.
• Associates degree preferred.
• Proficient in Word, Excel, PowerPoint & Outlook.
• Able to navigate Windows-based software.
• Strong attention to detail and organization.

Responsabilités

• Greet clients and guests in the reception area and direct them appropriately.
• Provide administrative support including scanning, processing mail, routing faxes, and coordinating lunch deliveries.

Connaissances

Administrative support

Multitasking

Detail oriented

Team player

Communication under time pressure

Independent worker

Formation

Associates degree

Outils

Microsoft Office

Description du poste

These Are The Fundamental Components Of The Job

• Greet clients and guests in our reception area and direct them to the appropriate location.
• Provide administrative support including scanning, downloading insurance information from websites, routing faxes, processing of incoming and outgoing mail, coordinate lunch deliveries and assist with events.
• Responsible for multi-line incoming calls.
• Maintain a smooth flow of information with internal and external customers, carriers, managers and staff.

Other Functions Of The Job

• Expand and grow in your role when supporting miscellaneous duties as requested.

Skills / Traits That We Value For This Role

• Minimum of one-year experience in an administrative support or related position.
• Associates’ Degree preferred.
• Knowledge of Microsoft Office, including Word, Excel, PowerPoint & Outlook.
• Experience navigating windows-based software.
• Incredible attention to detail and organizational skills.
• Ability to work well independently and on a team.
• Positive attitude, even in a fast-paced environment.
• A passion to make customers and coworkers feel important and valued.
• Capability to work quickly and efficiently.
• Precise communication skills, even under time constraints.

A bit about Lawley!

• We are not a call center environment.
• We achieve success by building genuine relationships together, with our teams and clients.
• We are a family owned insurance broker (70+ years!).
• We are deeply committed to the communities we serve and love to get involved.
• We work hard and play hard!

Why Lawley?

• Competitive salary and referral bonuses!
• Expansive Benefits (Medical, Dental, Vision—and SO many more).
• 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!
• Company 401K contribution received starting Day 1 (for participants 21+ years old).
• Educational support, career development, and growth opportunities.
• Job Security (we’ve never had a lay-off, even during the pandemic).
• Flexibility, including hybrid schedules! Business hours 8am-4:30pm.
• Comfortable, family-oriented culture, with an emphasis on work life balance.
• Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities).
• Fulfilling opportunities that align with your career path and our business needs.

The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $40,000 to $55,000.