Surety Bond Client Advocate — Remote

Marsh McLennan Agency; Schaumburg (IL); Hybrid; USD 36,000 - 66,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K matching

Work from home option

Volunteer time off

Charitable donation match

Wellness rewards

Coffee & beverages

Job summary

Marsh McLennan Agency Midwest is seeking a Client Service Representative on the Surety team to support bond requests, review documents, maintain client and bond information, coordinate with carriers, and ensure timely service for clients.

Ideal candidates have strong written and verbal communication, are self-starters, detail-oriented, organized, and able to work in a fast-paced, high-energy team; a high school diploma is required; licenses and insurance experience are a plus.

Qualifications

• Excellent written and verbal communication to service customers.
• Self-starter with strong organization and time management.
• Detail-oriented with ability to handle varied tasks.
• Able to work in a fast-paced, high-energy team.
• High school diploma or equivalent is required.

Responsibilities

• Support bond requests and review documentation for bonds.
• Maintain accurate client and bond information and documentation.
• Coordinate with carriers and internal teams to ensure timely service.
• Assist with bond processing and related administrative tasks.
• Provide exceptional service to clients throughout the bond lifecycle.

Skills

Communication

Self-motivated

Attention to detail

Team player

Insurance industry experience

Education

High school diploma or equivalent

Property & Casualty license

MS Office proficiency

Tools

MS Office

Job description

Marsh McLennan Agency Midwest is seeking a Client Service Representative on the Surety team to support bond requests, review documents, maintain client and bond information, coordinate with carriers, and ensure timely service for clients.

Ideal candidates have strong written and verbal communication, are self-starters, detail-oriented, organized, and able to work in a fast-paced, high-energy team; a high school diploma is required; licenses and insurance experience are a plus.