Hybrid Bonding & Fulfillment Specialist

Marsh McLennan; Atlanta (GA); Hybrid; USD 73,000 - 154,000; Full time

Benefits offered by this job

Health and welfare benefits

Tuition assistance

401K savings

Job summary

Marsh is seeking a talented professional to join the Fulfillment team in a hybrid role that requires being in the office at least three days per week. You will coordinate information exchange between clients and underwriters to support day-to-day surety and bonding needs, ensuring timely issuance and accurate delivery.

The role emphasizes high-level service, strong collaboration with underwriters, and handling complex bond requests.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Strong surety experience in a risk management or brokerage capacity.
• P&C license required, or ability to obtain.
• Experience with insurance coverages is a plus.

Responsibilities

• Manage clients’ daily bonding needs, including receipt and review of bond requests, facilitating information exchange between clients and underwriters, and ensuring timely approvals, issuance, and delivery of bonds.
• Maintain ongoing communication with clients and their underwriters to ensure a high level of customer service.
• Manage challenging issues and surety-related matters for clients, leveraging Client Advisory resources when necessary.
• Manage administrative service delivery functions including bond issuance, modifications, renewals and cancellations, invoicing, collections, electronic files and database management, and other related activities.

Skills

Analytical skills

Project management

Problem-solving

Customer service mindset

Communication with underwriters

Education

Bachelor's degree or equivalent

Job description

Marsh is seeking a talented professional to join the Fulfillment team in a hybrid role that requires being in the office at least three days per week. You will coordinate information exchange between clients and underwriters to support day-to-day surety and bonding needs, ensuring timely issuance and accurate delivery.

The role emphasizes high-level service, strong collaboration with underwriters, and handling complex bond requests.