Hybrid Bonds & Surety Fulfillment Specialist

Marsh Risk; Louisville (KY); Hybrid; USD 73,000 - 154,000; Full time

Benefits offered by this job

Health and welfare benefits

Tuition assistance

401K savings

Other retirement programs

Employee assistance programs

Job summary

Marsh is seeking a Fulfillment team member to support day-to-day surety and bonding needs, coordinating information exchange between clients and underwriters. This hybrid role requires three days in the office weekly.

You will manage issuance, modifications, renewals/cancellations, invoicing, and records management while delivering high-level client service and handling escalations with minimal oversight.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Strong surety experience in a risk management or brokerage capacity.
• P&C license required, or ability to obtain.
• Working knowledge of insurance coverages (a plus).
• Excellent analytical, project management and problem-solving skills.

Responsibilities

• Manage clients’ daily bonding needs, including receipt and review of bond requests, facilitating information exchange between clients and underwriters, and ensuring timely approvals, issuance, and delivery of bonds.
• Maintain ongoing communication with clients and their underwriters to ensure a high level of customer service.
• Manage administrative service delivery functions including bond issuance, modifications, renewals and cancellations, invoicing, collections, electronic files and database management.

Skills

Surety experience

Analytical skills

Project management

Customer service

Education

Bachelor’s degree or equivalent

Job description

Marsh is seeking a Fulfillment team member to support day-to-day surety and bonding needs, coordinating information exchange between clients and underwriters. This hybrid role requires three days in the office weekly.

You will manage issuance, modifications, renewals/cancellations, invoicing, and records management while delivering high-level client service and handling escalations with minimal oversight.