Support Worker - Waking Night

Discovery; Taunton (MA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive payrate with overtime uplf

Flexible shift patterns

30 days paid Annual Leave

Career progression opportunities

Learn to Drive scheme (up to 30;driv)

Salary advance scheme (up to 50% of前)

High Street Discounts

Life Assurance and Company Pension

Industry leading training

Enhanced DBS paid for by us

Job summary

Discovery in Taunton is seeking a compassionate Waking Night Support Worker to help keep residents safe, comfortable, and valued throughout the night. You will work 10pm to 7am, providing attentive personal care and calm companionship.

Responsibilities include keeping safe checks, maintaining a clean, welcoming environment, and accurately recording health and safety information using our IT systems. Training and progression opportunities are offered.

Qualifications

• Compassionate, reliable, and genuine desire to make a difference.
• Value inclusion and respect, treating everyone with dignity and kindness.
• Calm, reassuring presence; able to work independently and as part of a team.

Responsibilities

• Carrying out keeping safe checks to help everyone feel secure.
• Maintaining a clean, hygienic space to ensure a welcoming and safe environment.
• Recording important information using IT systems - from support plans to health and safety logs.
• Creating a therapeutic, reassuring atmosphere that promotes wellbeing during the night.
• Supporting people to enjoy their late evenings or nights in meaningful ways.
• Providing personal care when needed, always with dignity and respect.

Job description

At Discovery, you'll discover more than a job - you'll find purpose, belonging, and the support to thrive. Guided by our values, we create an inclusive, rewarding environment where your voice matters, your wellbeing is prioritised, and your growth is celebrated. As a Waking Night Support Worker, you'll play a vital role in making every night safe, comfortable, and meaningful for the people we support.

Together, we'll make a real difference - for them, and for you

Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our eighth consecutive year of recognition.

About the role

We are looking for caring Waking Night Support Workers in Taunton to support males and females throughout the night, ensuring the appropriate support is given in line the risk assessment and support plan whist also carrying out a number of key allocated tasks.

Every night, you'll help create a safe, calm, and comforting environment for the people we support.

Your role will include:

• Carrying out regular “keeping safe checks” to ensure everyone feels secure and comfortable.
• Maintaining a clean, hygienic space so that the environment is welcoming and safe.
• Recording important information using our easy-to-use IT systems - from support plans to health and safety logs - so we can provide the best care possible.
• Creating a therapeutic, reassuring atmosphere that promotes wellbeing throughout the night.
• Supporting people to enjoy their late evenings or nights in ways that matter to them.
• Providing personal care when needed, always with dignity and respect.

Shifts: 10pm - 7am

About you

We're looking for someone who brings compassion, reliability, and a genuine desire to make a difference. You'll thrive in this role if you:

• Care deeply about people and want to help create safe, positive nights for those who need support.
• Value inclusion and respect, treating everyone with dignity and kindness.
• Stay calm and reassuring, even when things feel challenging - your presence makes a difference.
• Enjoy working independently but also feel part of a team that shares the same purpose.
• Are comfortable using technology to keep accurate records and follow support plans.
• Can provide personal care when needed, always with empathy and understanding.
• Bring flexibility and reliability, knowing that your role is essential to someone's wellbeing.

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays - pro rata)
• Opportunities for career progression
• Supported 'Learn to Drive' scheme (up to 30 driving lessons, 1 theory/practical test - all?paid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts - Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Use of AI in the recruitment process:

AI can help you research and refine your application, but everything you submit should reflect your genuine skills and experience. Please ensure your application represents your own voice and abilities.

If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can. Please let us know in advance so we can ensure appropriate arrangements are in place.