Support Lead - Elevate Customer Experience & Store Ops

Five Below; Greer (SC); On-site; USD 15,000 - 18,000; Part time

Job summary

Five Below in Greer, SC is seeking an energetic crew supervisor to deliver WOW customer service and lead store associates. You will train staff, assist with daily operations, and help maintain stock and merchandising standards in a fast-paced environment.

The role requires at least 1 year of management experience, strong communication skills, and the ability to multi-task while keeping composure under pressure. A flexible schedule including weekends is expected.

Qualifications

• High School Diploma or equivalent required.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and think creatively.
• Maintains composure under pressure.

Responsibilities

• Wows customers through personal contact and service.
• Trains crew on BEST customer service experience.
• Oversees daily activities of store associates.
• Assists with receiving, unpacking and organizing stock.
• Acts as Manager on Duty when needed; handles store operations.
• Opens/closes store; secures cash and sets alarms.
• Supports onboarding and ongoing training of associates.
• Drives store sales and controls expenses via merchandising and service.
• Partners with leadership on merchandising procedures and recovery.
• Performs routine store maintenance and safety checks.

Skills

Management

Communication

Multi-tasking

Creativity

Composure under pressure

Flexibility

Education

High School Graduate or equivalent

College experience preferred

Job description

Five Below in Greer, SC is seeking an energetic crew supervisor to deliver WOW customer service and lead store associates. You will train staff, assist with daily operations, and help maintain stock and merchandising standards in a fast-paced environment.

The role requires at least 1 year of management experience, strong communication skills, and the ability to multi-task while keeping composure under pressure. A flexible schedule including weekends is expected.