Support Engineer to Key Account Manager - Papermaking

Solenis; Georgia; On-site; USD 70,000 - 103,000; Full time

Job summary

Solenis is seeking an Engineer in Training to become a Key Account Manager in the United States. The role focuses on developing and maintaining strong relationships with mill leadership, operations, maintenance and procurement stakeholders, while providing technical support for papermaking processes and process optimization.

Responsibilities include site visits, system audits, and performance evaluations, delivering value-based recommendations to improve machine performance and cost efficiency,

Responsibilities

• Serve as the engineer in training to become a Key Account Manager.
• Develop and maintain strong relationships with mill leadership, operations teams, maintenance personnel, and procurement stakeholders.
• Provide technical expertise and support related to papermaking processes, wet-end chemistry, retention and drainage programs, process water systems, and production optimization.
• Help KAM identify opportunities to expand chemical programs and increase share of wallet within existing accounts.
• Conduct routine plant visits, system audits, and performance evaluations.
• Deliver value-based recommendations that improve machine efficiency, sheet quality, production rates, and operating costs.
• Help KAM to lead quarterly business reviews and present performance metrics to customers.
• Partner with internal technical specialists and laboratory resources to implement customer solutions.
• Achieve revenue, profitability, and customer retention objectives.

Job description

Solenis is seeking an Engineer in Training to become a Key Account Manager in the United States. The role focuses on developing and maintaining strong relationships with mill leadership, operations, maintenance and procurement stakeholders, while providing technical support for papermaking processes and process optimization.

Responsibilities include site visits, system audits, and performance evaluations, delivering value-based recommendations to improve machine performance and cost efficiency,