Pulp & Paper Process Support Engineer

Solenis; Owensboro (KY); On-site; USD 70,000 - 103,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Job summary

Solenis is a leading global provider of water and hygiene solutions, delivering chemical treatments and monitoring systems to improve mill performance and product quality. The Support Engineer will optimize treatment programs, maintain equipment, and collaborate with customer operations to drive measurable improvements across multiple sites.

The role requires 2+ years' experience in pulp & paper or related industries, strong analytical and communication skills, and willingness to travel in the

Qualifications

• 2+ years of experience in pulp & paper manufacturing, specialty chemicals, process engineering, paper science, or a related industrial environment.
• Strong understanding of paper machine operations, process chemistry, or mill support functions.
• Mechanical aptitude with the ability to troubleshoot pumps, feed systems, instrumentation, and related equipment.
• Strong analytical, communication, and customer relationship skills.
• Ability to work independently in a manufacturing environment and support multiple priorities.
• Valid driver's license and willingness to travel throughout the assigned territory.

Responsibilities

• Conduct routine testing, monitoring, and analysis of pulp and paper manufacturing processes and chemical treatment programs.
• Support wet-end, retention, drainage, strength, deposit control, and water treatment applications to ensure optimal mill performance.
• Troubleshoot process upsets, quality issues, and equipment performance concerns in partnership with customer personnel.
• Analyze operating data and provide recommendations to improve productivity, efficiency, and product quality.
• Manage chemical inventories and support product deliveries to ensure uninterrupted customer operations.
• Maintain, calibrate, and troubleshoot chemical feed systems, pumps, instrumentation, and monitoring equipment.
• Prepare and communicate service reports, performance updates, and improvement recommendations to customers and internal stakeholders.
• Collaborate with Account Managers to ensure customer satisfaction, business retention, and identification of growth opportunities.

Skills

Analytical skills

Communication skills

Customer relations

Mechanical aptitude

Independence

Travel willingness

Job description

Solenis is a leading global provider of water and hygiene solutions, delivering chemical treatments and monitoring systems to improve mill performance and product quality. The Support Engineer will optimize treatment programs, maintain equipment, and collaborate with customer operations to drive measurable improvements across multiple sites.

The role requires 2+ years' experience in pulp & paper or related industries, strong analytical and communication skills, and willingness to travel in the