Support Engineer SAP/ECP Payroll

Rimini Street; United States; Remote; USD 105,000 - 120,000; Full time

Job summary

Rimini Street is seeking an Associate Support Engineer for SAP applications. This remote role requires expertise in payroll issues, supporting crucial SAP systems for global clients. Responsibilities include troubleshooting, incident resolution, and working closely with project teams to deliver effective SAP support.

Qualifications

• 3-5 years of SAP experience is required.
• Bachelor's degree or extensive experience in SAP payroll.
• Experience in HCM Consulting, at least 3 years.

Responsibilities

• Provide monitoring and technical support for payroll.
• Resolve payroll and time management incidents.
• Support the functional implementation of change requests.

Skills

HR knowledge

Payroll processing

Problem-solving

Communication

Education

Bachelor’s degree

SAP certification in payroll

Job description

This range is provided by Rimini Street. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$105,000.00/yr - $120,000.00/yr

Additional compensation types

Annual Bonus

We are actively seeking a Associate Support Engineer, SAP, ECP, Payroll. This is a remote position that can be based anywhere in the U.S.

Position Summary

The role of the Associate Support Engineer, SAP, ECP, Payroll is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team.

The position has the responsibility for researching, troubleshooting and supporting of multiple SAP HCM modules for our global clients who use both 4.x and ECC environments.

The role of the Associate Support Engineer requires the expertise and skills to diagnose SAP Payroll and Time management issues; then develop, test, package and deliver fixes for such issues in complex, integrated and highly configured environments.

• Provide payroll monitoring and technical support for multiple weekly and bi-weekly payroll areas.
• Responsible for resolving payroll and time management incidents
• Responsible for the functional implementation of change requests and/or support of services for SAP throughout the project lifecycle, including planning and design phases, requirements, estimating, configuration, testing and deployment with minimal supervision.
• Develop working relationships with other members of the project team, management, and external clients to deliver projects and daily delivery effectively.
• Monitor and support payroll related interfaces from a functional standpoint.
• Perform configuration of vacation quotas, work schedules, holiday calendars, wage types, tax models, payroll and time schemas and rules.

Experience

• SAP: 3-5 years (Required)
• Payroll: 3-5 years (Required)
• HCM Consulting: at least 3 years (Required)

Skills

• Knowledge and understanding of HR, payroll, tax, posting to accounting, third party payment processing, BSI tax processing, TUBS implementation.
• Understanding of regulatory and legislative guidelines desired.
• Ability to work in a fast-paced environment and to adapt to frequent change.
• Exhibits problem-solving skills, including troubleshooting issues and understanding when to escalate as appropriate.
• Excellent oral and written communication skills.
• Support experience in SAP HR modules - Personnel Administration, Payroll, and Time management.
• Ability to support On-cycle and Off-cycle payrolls.
• Payroll issues resolution with quick turn around
• HR Forms Configuration - PE51

Education

• Bachelor’s degree and/or an extensive professional work experience in SAP payroll
• SAP certification in payroll desirable

Location

• Remote - U.S.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology and Customer Service

• Industries

  IT Services and IT Consulting

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