Associate Support Engineer, SAP, ECP, Payroll

Rimini Street; United States; Remote; USD 90,000 - 113,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Disability insurance

Paid Parental Leave

401(k) program

Generous Paid time off (PTO)

Job summary

A leading software support company is seeking an Associate Support Engineer for remote work across the U.S. In this role, you'll provide exceptional support for SAP applications, focusing on payroll and time management. Ideal candidates will have 3-5 years of relevant SAP and payroll experience, excellent problem-solving capabilities, and strong communication skills. Join a talented team in a fast-paced environment and make a meaningful impact.

Qualifications

• 3-5 years of experience with SAP, required.
• 3-5 years of payroll experience, required.
• Experience in HCM consulting, at least 3 years.

Responsibilities

• Provide payroll monitoring and support.
• Resolve payroll and time management incidents.
• Implement changes for SAP support.

Skills

SAP knowledge

Payroll support

Problem-solving skills

Communication skills

Education

Bachelor’s degree in a related field

Job description

Join to apply for the Associate Support Engineer, SAP, ECP, Payroll role at Rimini Street

Join to apply for the Associate Support Engineer, SAP, ECP, Payroll role at Rimini Street

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000 Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000 Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.

To learn more, please visit www.riministreet.com, and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn.

We are actively seeking a Associate Support Engineer, SAP, ECP, Payroll. This is a remote position that can be based anywhere in the U.S.

Position Summary

The role of the Associate Support Engineer, SAP, ECP, Payroll is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team.

The position has the responsibility for researching, troubleshooting and supporting of multiple SAP HCM modules for our global clients who use both 4.x and ECC environments.

The role of the Associate Support Engineer requires the expertise and skills to diagnose SAP Payroll and Time management issues; then develop, test, package and deliver fixes for such issues in complex, integrated and highly configured environments.

Essential Duties & Responsibilities

• Provide payroll monitoring and technical support for multiple weekly and bi-weekly payroll areas.
• Responsible for resolving payroll and time management incidents
• Responsible for the functional implementation of change requests and/or support of services for SAP throughout the project lifecycle, including planning and design phases, requirements, estimating, configuration, testing and deployment with minimal supervision.
• Develop working relationships with other members of the project team, management, and external clients to deliver projects and daily delivery effectively.
• Monitor and support payroll related interfaces from a functional standpoint.
• Perform configuration of vacation quotas, work schedules, holiday calendars, wage types, tax models, payroll and time schemas and rules.
  
  

Experience

• SAP: 3-5 years (Required)
• Payroll: 3-5 years (Required)
• HCM Consulting: at least 3 years (Required)
  
  

Skills

• Knowledge and understanding of HR, payroll, tax, posting to accounting, third party payment processing, BSI tax processing, TUBS implementation.
• Understanding of regulatory and legislative guidelines desired.
• Ability to work in a fast-paced environment and to adapt to frequent change.
• Exhibits problem-solving skills, including troubleshooting issues and understanding when to escalate as appropriate.
• Excellent oral and written communication skills.
• Support experience in SAP HR modules - Personnel Administration, Payroll, and Time management.
• Ability to support On-cycle and Off-cycle payrolls.
• Payroll issues resolution with quick turn around
• HR Forms Configuration - PE51
• ServiceNow user experience desired
  
  

Education

• Bachelor’s degree and/or an extensive professional work experience in SAP payroll
• SAP certification in payroll desirable
  
  

Location

• Remote - U.S.
  
  

Why Rimini Street?

Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

Qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable Federal, State, or Local laws. Rimini Street Inc. offers a comprehensive compensation and benefits package to employees.

Compensation is based on role, location, and level of applicable experience.

Rimini’s target pay for each position is available upon request during the applicant’s Interview process.

The general salary range for this type of role is 90k - 113k depending on skills and experience.

Benefits for US employees include:

• Medical, Dental, and Vision insurance
• Disability insurance
• Paid Parental Leave
• 401(k) program
• Generous Paid time off (PTO)
  
  

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

• Company
• We dream big and innovate boldly.
  
  

• Colleagues
• We work with extraordinary people who create a culture of mutual respect and collaboration.
  
  

• Clients
• We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.
  
  

• Community
• We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.
  

Accelerating Company Growth

• Nasdaq-listed under ticker symbol RMNI since October 2017
• Over 5,800 signed contracts to date, including Fortune 500 and Global 100 companies
• Over 2,000 team members in 23 countries
• US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/
  
  

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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