Support Coordinator

Jobtailor; Union (NJ); On-site; USD 52,000 - 66,000; Full time

Job summary

Jobtailor is seeking a dedicated Support Coordination professional in New Jersey to assess individual needs using the NJCAT and develop comprehensive Individualized Service Plans. You will facilitate interdisciplinary team meetings, address medical, behavioral, and community-integration needs, and connect individuals with providers and resources.

The role requires strong written and verbal communication, bilingual capabilities, and a commitment to accurate documentation and compliance with NJ

Qualifications

• Bachelor's degree in public health, social services, psychology, human services, or a related field.
• Master's degree preferred for advancement.
• Bilingual communication skills are required.
• Knowledge of NJCAT, Person-Centered Planning Tool, NJISP processes, Medicaid requirements, and NJ DDD systems is expected.
• Strong written and verbal communication, organization, and time-management skills.

Responsibilities

• Assess individual needs and complete the Person-Centered Planning Tool.
• Use NJCAT information to determine support needs, goals, and service eligibility.
• Develop, update, and monitor New Jersey Individualized Service Plans.
• Coordinate and facilitate team meetings at various community locations.
• Address needs within each individualized plan across multiple domains.

Skills

Bilingual communication

Strong written communication

Strong verbal communication

Organization

Time management

Education

Bachelor's degree in public health or related field

Master's degree preferred

Tools

Electronic Records Management

Job description

• Assess individual needs and complete the Person-Centered Planning Tool
• Use NJCAT information to help determine support needs, goals, service eligibility, and appropriate resources
• Develop, update, and monitor New Jersey Individualized Service Plans
• Coordinate and facilitate team meetings at residential programs, day programs, client homes, and other community locations
• Address personal, medical, nutritional, health, safety, behavioral, employment, and community-integration needs within each individualized plan
• Connect individuals and families with qualified providers, community programs, and other appropriate resources
• Maintain consistent communication with individuals, families, providers, and members of the support team
• Monitor service delivery, individual progress, changing needs, and achievement of identified goals
• Maintain timely and accurate electronic records, case notes, service plans, and supporting documentation
• Ensure compliance with New Jersey DDD, Medicaid, company, and applicable regulatory requirements
• Participate in required training, supervision, quality reviews, and performance-development activities

Requirements

• Bachelor's degree in public health, social services, psychology, human services, or a related field; master's degree preferred
• At least one to three years of support coordination experience working with individuals served by the New Jersey Division of Developmental Disabilities
• Bilingual communication skills required
• Knowledge of the NJCAT, Person-Centered Planning Tool, NJISP process, Medicaid requirements, and New Jersey DDD service systems
• Strong written and verbal communication skills
• Ability to facilitate meetings and clearly present information to individuals, families, providers, and interdisciplinary teams
• Excellent organization, case-management, documentation, and time-management skills
• Ability to manage competing priorities and meet required deadlines
• Professional, compassionate, and customer-focused approach
• Ability to build collaborative relationships and effectively advocate for individuals and families
• Valid driver’s license, reliable personal vehicle, and ability to travel to client homes, programs, meetings, and other service locations
• Completion of all required New Jersey DDD/CDS training—or the ability to complete the training within the required timeframe

Core Competencies

Demonstrates expertise in developing and monitoring Individualized Service Plans while ensuring compliance with New Jersey DDD and Medicaid requirements. Proficient in facilitating meetings and maintaining effective communication with individuals, families, and support teams.

Highest-signal resume keywords

• Support Coordination Experience
• Knowledge of NJCAT
• Person-Centered Planning Tool
• Bilingual Communication Skills
• New Jersey DDD Compliance

ATS Optimization Keywords

Hard Skills

• Individualized Service Plans
• Case Management
• Documentation
• Time Management
• Service Delivery Monitoring

Soft Skills

• Strong Written Communication
• Strong Verbal Communication
• Organizational Skills
• Advocacy Skills
• Customer-Focused Approach

Certifications & Qualifications

• New Jersey DDD/CDS Training

Industry Keywords

• New Jersey Division of Developmental Disabilities
• Medicaid Requirements
• Community Integration
• Support Needs Assessment
• Interdisciplinary Team Collaboration

Tools & Technologies

• Electronic Records Management