Bi-Lingual Support Coordinator

Owen Health Care; Union (NJ); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement plan

Paid time off

Professional training and development

Supportive work environment

Job summary

Owen Health Care is seeking a Bilingual Support Coordinator to assist individuals with developmental disabilities in navigating services. You will collaborate with families, providers, and interdisciplinary teams to assess needs, plan supports, and monitor outcomes while ensuring compliance with NJ DDD and Medicaid requirements.

The role emphasizes compassionate, person-centered case management, accurate documentation, and strong communication.

Qualifications

• Bachelor's degree or higher in a relevant field.
• 1–3 years of support coordination experience with NJ DDD.
• Knowledge of NJCAT and Person-Centered Planning Tool.

Responsibilities

• Assess needs and develop individualized service plans.
• Coordinate services with providers and teams.
• Monitor progress and adjust plans as needed.
• Maintain compliant documentation and records.
• Communicate effectively with individuals, families, and providers.

Skills

Bilingual communication

Verbal communication

Written communication

Organization

Documentation

Time management

Education

Bachelor's degree in public health, social services, psychology, human services, or related field

Master's degree preferred

Tools

NJCAT knowledge

NJISP process

Job description

Bilingual Support Coordinator

Owen Health Care is seeking an experienced, compassionate Bilingual Support Coordinator to help individuals with intellectual and developmental disabilities access the services and resources they need to achieve greater independence and quality of life.

This is more than a job-it is an opportunity to build meaningful relationships, advocate for individuals and families, and make a positive difference in the communities we serve. You will join a collaborative, customer-focused team that values integrity, empathy, accountability, and high-quality service.

Benefits

Eligible full-time employees receive:

• Medical insurance
• 401(k) retirement plan
• Paid time off
• Professional training and development
• Supportive and collaborative work environment

About Owen Health Care

Owen Health Care is a state-licensed agency accredited by The Joint Commission. We provide compassionate, high-quality, and affordable services to children, adults, and seniors with disabilities, mental health conditions, substance use disorders, and co-occurring needs.

Our licensed clinicians and qualified professionals are committed to person-centered care and to helping every individual we serve live a safe, healthy, and fulfilling life.

Position Summary

The Bilingual Support Coordinator works closely with individuals, families, providers, and interdisciplinary team members to identify support needs, develop individualized service plans, coordinate approved services, and monitor the quality and effectiveness of those services.

The successful candidate will provide responsive, person-centered case management while maintaining accurate documentation and compliance with New Jersey Division of Developmental Disabilities and Medicaid requirements.

Essential Job Functions

• Assess individual needs and complete the Person-Centered Planning Tool.
• Use NJCAT information to help determine support needs, goals, service eligibility, and appropriate resources.
• Develop, update, and monitor New Jersey Individualized Service Plans.
• Coordinate and facilitate team meetings at residential programs, day programs, client homes, and other community locations.
• Address personal, medical, nutritional, health, safety, behavioral, employment, and community-integration needs within each individualized plan.
• Connect individuals and families with qualified providers, community programs, and other appropriate resources.
• Maintain consistent communication with individuals, families, providers, and members of the support team.
• Monitor service delivery, individual progress, changing needs, and achievement of identified goals.
• Maintain timely and accurate electronic records, case notes, service plans, and supporting documentation.
• Ensure compliance with New Jersey DDD, Medicaid, company, and applicable regulatory requirements.
• Participate in required training, supervision, quality reviews, and performance-development activities.

Qualifications

• Bachelor's degree in public health, social services, psychology, human services, or a related field; master's degree preferred.
• At least one to three years of support coordination experience working with individuals served by the New Jersey Division of Developmental Disabilities.
• Bilingual communication skills required.
• Knowledge of the NJCAT, Person-Centered Planning Tool, NJISP process, Medicaid requirements, and New Jersey DDD service systems.
• Strong written and verbal communication skills.
• Ability to facilitate meetings and clearly present information to individuals, families, providers, and interdisciplinary teams.
• Excellent organization, case-management, documentation, and time-management skills.
• Ability to manage competing priorities and meet required deadlines.
• Professional, compassionate, and customer-focused approach.
• Ability to build collaborative relationships and effectively advocate for individuals and families.
• Valid driver's license, reliable personal vehicle, and ability to travel to client homes, programs, meetings, and other service locations.
• Completion of all required New Jersey DDD/CDS training-or the ability to complete the training within the required timeframe.

Join Our Team

Join Owen Health Care and help individuals and families navigate services with confidence, dignity, and compassionate support.