Support Associate - Soma

Chico's; Ridgeland (MS); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Support Associate to enhance customer experiences and maintain operational excellence. In this dynamic role, you'll be responsible for merchandise handling, stock processing, and ensuring a clean and organized store environment. The ideal candidate will demonstrate exceptional communication and organizational skills, thrive in a fast-paced setting, and be adaptable to new technologies. Join a vibrant team that values collaboration and personal growth, and be part of a company that prioritizes customer satisfaction and teamwork.

Qualifications

• Previous stock or cashier experience preferred.
• Strong organizational skills and ability to multitask.
• Experience with visual merchandising is a plus.

Responsibilities

• Process merchandise and ensure proper storage and ticketing.
• Model and promote customer service principles.
• Assist with visual directives and maintain store organization.

Skills

Customer Service Skills

Organizational Skills

Communication Skills

Adaptability to Technology

Teamwork

Education

High School Diploma or Equivalent

Job description

Join Our Team as a Support Associate!

We are customer obsessed, innovative, and proud of our exceptional culture in retail. Join us today!

Position Objective

The Support Associate supports a customer and product-focused sales environment, emphasizing our core principles in all store operations. Responsibilities include merchandise handling, stock processing, and stockroom organization. We love what we do and believe our team is the best place to work, learn, and grow!

Functional Responsibilities

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy location for replenishment. Reorganize merchandise to optimize stock space.
• Ensure new products are merchandised and represented promptly.
• Enter receiving documents into the system, reconcile invoices, and complete store-to-store transfers and locate requests accurately.
• Receive and process visual materials, props, signage, and store stockroom hardware.
• Participate in pricing changes and markdowns.
• Notify management of cash supply needs.
• Assist with visual directives, including floorsets, window displays, signage, etc.
• Help maintain boutique cleanliness and organization.

Customer Experience

• Model and promote the Most Amazing Personal Service (MAPS) principles, providing a cohesive omni-channel experience.

Teamwork and Growth

• Encourage inclusive, collaborative problem-solving.
• Seek personal development opportunities and feedback.

Other duties as assigned. Responsibilities may vary across different brands.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 16 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Adaptability to company-provided technology.
• Ability to stand for most of the shift.
• Work quickly within strict timelines.
• Teamwork demonstration.
• Experience with visual merchandising is a plus.
• Effective communication with customers, associates, and management, including headset use.
• Regular attendance and flexibility to work nights, weekends, and holidays are required.

Physical Requirements

• Constant walking/standing during 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We welcome applications from talented individuals at any time. Accommodation requests are available for applicants with disabilities. Contact your local Store Manager for assistance during the application process.

Location: 5289 Renaissance at Colony Park

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender identity, sexual orientation, military service, veteran status, or any other protected category.