Support Associate - Soma

Chico's; Flowood (MS); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Support Associate to enhance its customer-focused sales culture. This role emphasizes operational excellence, teamwork, and personal growth within a vibrant retail environment. Responsibilities include merchandise processing, stockroom organization, and ensuring a seamless customer experience. Ideal candidates will have strong communication skills, a knack for organization, and the ability to thrive in a fast-paced setting. Join a company that values innovation and collaboration, and be part of a team that is dedicated to creating an amazing workplace for all.

Qualifications

• Previous stock or cashier experience preferred.
• Ability to stand for most of the shift and work quickly.

Responsibilities

• Process merchandise and ensure proper storage and ticketing.
• Support boutique cleanliness and organization.
• Model and promote MAPS principles for customer experience.

Skills

Communication Skills

Customer Service Skills

Organizational Skills

Multitasking

Ability to Learn Technology

Education

High School Diploma or Equivalent

Job description

Join Our Team!

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

Position Objective

The Support Associate supports a customer and product-focused sales culture, emphasizing our core principles in all store operations. Responsibilities include merchandise handling, stock processing, and stockroom organization. We love what we do and believe we are the most amazing place to work, learn, and grow!

Functional Responsibilities

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy replenishment for the sales floor; reorganize merchandise to maximize stock space.
• Ensure new products are merchandised and represented promptly.
• Enter receiving documents into the system, reconcile invoices, and complete store-to-store transfers and locate requests accurately and timely.
• Process visual materials, props, signage, and store hardware appropriately.
• Participate in pricing changes and markdowns.
• Notify management of cash supply needs.
• Assist with visual directives, including floorsets, window changes, signage placement, etc.
• Support boutique cleanliness and organization.

Customer Experience

• Model and promote MAPS principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative problem-solving approach.
• Seek personal development opportunities and feedback.
• Perform other duties as assigned, which may vary by brand.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 16 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to learn and adapt to company technology.
• Ability to stand for most of the shift.
• Work quickly within strict timelines and demonstrate teamwork.
• Exposure to visual merchandising techniques is a plus.
• Effective communication with customers, associates, and management, including headset use.
• Regular attendance and flexibility to work nights, weekends, and holidays are required.

Physical Requirements

• Constant walking/standing for 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We welcome applications for growth and will review submissions to match qualifications with open positions. Accommodations are available for applicants with disabilities. Contact your local Store Manager for assistance during the application process.

Address: 5421 Dogwood Festival Market

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.