Support Associate - Soma - Flexible Hours

Chico's; Waco, Town of Texas, Chicago (TX, WI, IL); Hybrid; USD 25,000 - 35,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Support Associate, der eine kunden- und produktorientierte Verkaufsatmosphäre unterstützt. In dieser Rolle sind Sie verantwortlich für die Warenverarbeitung, die Organisation des Lagerbestands und die Gewährleistung einer hervorragenden Kundenerfahrung. Sie werden Teil eines dynamischen Teams, das sich für eine inklusive und kooperative Arbeitsweise einsetzt. Wenn Sie eine Leidenschaft für den Einzelhandel haben und in einem schnelllebigen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Erfahrung im Lager oder als Kassierer ist von Vorteil.
• Fähigkeit, sich schnell an unternehmensspezifische Technologien anzupassen.

Responsibilities

• Verarbeitung von Waren und Sicherstellung der ordnungsgemäßen Lagerung.
• Unterstützung bei der visuellen Warenpräsentation und Preisänderungen.

Skills

Kundenservice

Organisation

Kommunikation

Teamarbeit

Multitasking

Education

High School Diploma oder gleichwertig

Tools

Unternehmenssoftware

Job description

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources, and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Processes merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor. Reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and locate requests.
• Ensures the visual packet materials, props, and signage are received and processed promptly. Properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc., as directed.

Customer Experience

• Supports Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omnichannel experience.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
• Assists with boutique cleanliness and organization.

This position may be found in multiple brands. Some duties may vary from brand to brand.

COMPETENCIES:

• Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement, and Delivering Results with High Performance.
• Managing Complexity by making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Planning and Aligning work to meet commitments aligned with organizational goals.
• Organizational Savvy—navigating complex policies, processes, and organizational dynamics.
• Courage—addressing difficult issues and speaking up when necessary.

QUALIFICATIONS:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Ability to learn or adapt to company-provided technology.
• Must be able to work predominantly standing.
• Ability to work quickly within strict timelines.
• Teamwork orientation.
• Exposure to visual merchandising techniques is a plus.
• Effective communication with customers, associates, and management; use of headset preferred.
• Regular attendance and flexibility to work nights, weekends, and holidays are required.

PHYSICAL REQUIREMENTS:

• Constant walking/standing for 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender, sexual orientation, gender identity, military service, veteran status, or any other protected category.