Support Associate - Soma

Chico's FAS, Inc. - Retail; Savannah (GA); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player in retail seeks a Support Associate to enhance customer service and operational excellence. This role involves processing merchandise, ensuring optimal stock organization, and delivering exceptional customer experiences. Ideal candidates will possess strong communication and organizational skills, thrive in a fast-paced environment, and demonstrate teamwork. Join a culture that values innovation and inclusivity, where your contributions will help shape a vibrant retail experience. Opportunities for growth and development await you in this dynamic environment.

Qualifications

• Previous stock or cashier experience preferred.
• Ability to learn or adapt to technology provided by the company.
• Exposure to visual merchandising and product placement techniques desired.

Responsibilities

• Processes merchandise and ensures items are properly stored and ticketed.
• Models and promotes the Most Amazing Personal Service principles.
• Participates in pricing changes and markdowns.

Skills

Communication Skills

Customer Service

Organizational Skills

Multi-tasking

Teamwork

Visual Merchandising

Education

High School Diploma or equivalent

Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Processes merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment for the sales floor; reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and locate requests.
• Ensures the visual packet materials, props, and signage are received and processed in a timely manner; properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc., as directed.
• Assists with boutique cleanliness and organization.

Customer Experience

• Models, supports, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
• Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

• Previous stock or cashier experience preferred.
• Must be 16 years of age or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Ability to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Demonstrates teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Ability to communicate with customers, associates, and management; wear/communicate with headset.
• Regular attendance is essential; ability to work nights, weekends, and holidays as required.

PHYSICAL REQUIREMENTS:

• Constant walking/standing (67-100% of 8-hour shift).
• Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
• Frequent climbing (34-66% of 8-hour shift).

We are always accepting applications for top talent. You may apply to any location or position at any time; however, the position may not currently be open. Accommodation is available for applicants with disabilities. For assistance, contact your local Store Manager.

5388 Abercorn Walk

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on various protected categories.