Support Associate - Soma

Chico's FAS, Inc. - Retail; Ridgeland (MS); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player seeks a Support Associate to enhance customer experience through effective merchandise handling and stock processing. This role emphasizes teamwork and personal development within a vibrant retail environment. The ideal candidate will thrive in a fast-paced setting, demonstrating strong organizational skills and a commitment to excellent customer service. By joining this dynamic team, you'll contribute to a culture that values collaboration and innovation, making every day an opportunity to learn and grow. If you're passionate about retail and eager to make a difference, this is the perfect chance for you.

Qualifications

• Previous stock or cashier experience preferred.
• Ability to learn and adapt to company technology.

Responsibilities

• Process merchandise and ensure items are easily located for replenishment.
• Model and promote the Most Amazing Personal Service (MAPS) principles.
• Assist with visual directives and maintain boutique cleanliness.

Skills

Customer Service Skills

Organizational Skills

Communication Skills

Multitasking

Adaptability to Technology

Education

High School Diploma or Equivalent

Job description

Join Our Team!

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

Position Objective

The Support Associate supports a customer and product-focused sales culture by performing sales operations functions such as merchandise handling, stock processing, and stockroom organization. We love what we do and believe our teams make us the most amazing place to work, learn, and grow!

Functional Responsibilities

Operational Excellence

• Process merchandise, ensuring items are stored, ticketed, and easily located for replenishment; reorganize merchandise to maximize stock space.
• Ensure new products are merchandised and represented promptly.
• Enter receiving documents into the system, reconcile invoices, and complete store-to-store transfers and locate requests accurately and timely.
• Process visual materials, props, signage, and store hardware efficiently.
• Participate in pricing changes and markdowns.
• Notify management of cash supply needs.
• Assist with visual directives like floorsets, window changes, signage, etc., as directed.
• Help maintain boutique cleanliness and organization.

Customer Experience

Model and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative problem-solving approach.
• Seek personal development opportunities and feedback.

Other duties as assigned. Responsibilities may vary across brands.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 16 or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to learn and adapt to company technology.
• Ability to stand for most of the shift.
• Work quickly within strict timelines and demonstrate teamwork.
• Exposure to visual merchandising is a plus.
• Effective communication with customers, associates, and management, including wearing/using headsets.

Regular attendance and a flexible schedule, including nights, weekends, and holidays, are required.

Physical Requirements

• Constant walking/standing (67-100% of shift).
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We accept applications continuously due to growth. Applicants may apply to any location or position; some duties may vary. Accommodation is available for applicants with disabilities. Contact your local Store Manager for assistance.

Location: 5289 Renaissance at Colony Park

Chico’s FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.