Support Associate - Soma

Chico's FAS, Inc. - Retail; Flowood (MS); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a dynamic retail team as a Support Associate, where you will play a crucial role in enhancing customer experiences and supporting sales operations. This position emphasizes operational excellence, teamwork, and personal growth in a fast-paced environment. You will be responsible for processing merchandise, maintaining stock organization, and promoting exceptional service principles. With a focus on collaboration and inclusivity, this role offers opportunities for personal development and adaptability across various tasks. If you are passionate about customer service and thrive in a vibrant retail culture, this is the perfect opportunity for you.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 16 years or older with a flexible schedule.

Responsibilities

• Process merchandise and ensure proper storage and ticketing.
• Support and promote the Most Amazing Personal Service principles.

Skills

Customer Service Skills

Communication Skills

Organizational Skills

Multi-tasking Ability

Education

High School Diploma or Equivalent

Job description

Position: Support Associate

Join our team! We are customer obsessed, innovative, and have the best culture in retail. The Support Associate supports a customer and product-focused sales culture by performing sales operations functions such as merchandise handling, stock processing, and stockroom organization.

Responsibilities:

1. Operational Excellence: Process merchandise, ensure proper storage and ticketing, maximize stock space, and assist with visual merchandising and store displays.
2. Customer Experience: Support and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.
3. Teamwork and Growth: Foster an inclusive, collaborative environment, seek personal development, and be adaptable to various duties and brand-specific tasks.

Qualifications:

• Previous stock or cashier experience preferred.
• Must be 16 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Ability to learn new technology and work primarily standing.
• Flexible schedule including nights, weekends, and holidays.

Physical Requirements:

• Constant walking/standing during shifts.
• Occasional lifting up to 50 lbs.
• Frequent climbing.

We welcome applications from all qualified candidates and provide accommodations for applicants with disabilities. Apply at any location; positions may vary by brand and availability.