Support Associate - Soma

Chico's; Grand Prairie (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Support Associate, der eine kundenorientierte Verkaufsatmosphäre unterstützt. In dieser Rolle sind Sie für die Warenverarbeitung, die Organisation des Lagers und die Gewährleistung eines hervorragenden Kundenservice verantwortlich. Sie werden Teil eines dynamischen Teams, das sich auf persönliche Entwicklung und Zusammenarbeit konzentriert. Diese Position bietet Ihnen die Möglichkeit, in einem positiven Umfeld zu wachsen und Ihre Fähigkeiten im Einzelhandel weiterzuentwickeln. Wenn Sie eine Leidenschaft für den Kundenservice haben und in einem schnelllebigen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Erfahrung im Lager oder als Kassierer bevorzugt.
• Fähigkeit, schnell innerhalb strenger Fristen zu arbeiten.

Responsibilities

• Verarbeitung von Waren und Sicherstellung der ordnungsgemäßen Lagerung.
• Modellierung und Unterstützung der MAPS-Prinzipien für den Kundenservice.

Skills

Kundenservice

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Multitasking

Education

Mindestens 16 Jahre alt

Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Processes merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor. Reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received, and completes store-to-store transfers and locate requests accurately and timely.
• Ensures visual materials, props, signage are received and processed promptly, and stockroom hardware is properly stored.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc., as directed.
• Assists with boutique cleanliness and organization.

Customer Experience

• Models, supports, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal development opportunities and readily solicits feedback.
• Performs other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

• Previous stock or cashier experience preferred.
• Must be 16 years of age or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Ability to learn or adapt to company technology.
• Must be able to work most of the shift standing.
• Ability to work quickly within strict timelines and demonstrate teamwork.
• Exposure to visual merchandising techniques is desired.
• Effective communication with customers, associates, and management; wear/communicate with headset.
• Regular attendance and flexibility to work nights, weekends, and holidays are required.

PHYSICAL REQUIREMENTS:

• Constant walking/standing (67-100% of 8-hour shift).
• Occasional lifting up to 50 lbs. (1-33% of shift).
• Frequent climbing (34-66% of shift).

We are always accepting applications for top talent. You may apply to any location or position at any time; however, openings may vary. Accommodation is available for applicants with disabilities. Please contact your local Store Manager for assistance during the application process.

5267 Paragon Outlets Grand Prairie

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on any protected basis under federal, state, or local law.