Support Associate - Soma

Chico's; Town of Texas, Highland Village (WI, TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Ein innovatives Einzelhandelsunternehmen sucht einen Support Associate, der eine kundenorientierte Verkaufsumgebung unterstützt. In dieser Rolle sind Sie verantwortlich für die Verarbeitung von Waren, die Organisation des Lagers und die Gewährleistung eines hervorragenden Kundenservice. Sie arbeiten in einem dynamischen Team und tragen zur Schaffung eines positiven Einkaufserlebnisses bei. Wenn Sie eine Leidenschaft für den Einzelhandel haben und in einem unterstützenden und inklusiven Umfeld wachsen möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Erfahrung im Einzelhandel oder Kassieren bevorzugt.
• Fähigkeit, in einem schnelllebigen Umfeld zu arbeiten.

Responsibilities

• Verarbeitung und Organisation von Waren im Lager.
• Modellierung und Unterstützung der MAPS-Prinzipien für Kundenservice.

Skills

Kundenservice

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Teamarbeit

Multitasking

Education

High School Diploma

Job description

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources, and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

Position Objective

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

Functional Responsibilities

Operational Excellence

• Processes merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and locate requests.
• Ensures the visual packet materials, props, and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc., as directed.
• Assists with boutique cleanliness and organization.

Customer Experience

• Models, supports, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Effective communication with customers, associates, and management; wear/communicate with headset.
• Regular attendance is essential; ability to work a flexible schedule, including nights, weekends, and holidays, is required.

Physical Requirements

• Constant walking/standing — 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. — 1-33% of an 8-hour shift.
• Frequent climbing — 34-66% of an 8-hour shift.

Due to our growth, we are always accepting applications for top talent to join our store teams. When positions are available, we will review your application to determine if your qualifications match the requirements. You may apply to any location or position at any time; however, the position applied for may not currently be open. Accommodation is available for applicants with disabilities. To request accommodation during the application process, please contact your local Store Manager.

Address: 5292 The Shops at Highland Village

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other protected category under law.