Support Associate - Chico's

Chico's; Louisville (KY); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Support Associate to join their vibrant team. This role is pivotal in fostering a customer-focused sales culture, ensuring that merchandise is well-organized and visually appealing. You'll be part of a collaborative environment where your contributions directly enhance the shopping experience. With a focus on teamwork and personal growth, this position offers opportunities to develop essential skills in customer service and merchandising. If you thrive in a dynamic setting and are eager to make a difference, this is the perfect opportunity for you!

Qualifications

• High school diploma or equivalent required.
• Excellent communication and customer service skills needed.
• Strong organizational skills and multitasking ability in fast-paced environment.

Responsibilities

• Support a customer-focused sales culture and perform various sales functions.
• Process merchandise and ensure proper organization in stockroom.
• Assist with visual directives and maintain boutique cleanliness.

Skills

Customer Service Skills

Organizational Skills

Communication Skills

Teamwork

Visual Merchandising Techniques

Education

High School Diploma or Equivalent

Tools

Computer System

Job description

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This involves performing various sales functions, including merchandise handling, stock processing, and stockroom organization. We love what we do and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Process merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor; reorganize merchandise as needed to maximize stock space.
• Ensure new products are properly merchandised and represented in a timely manner.
• Enter all receiving documents into the computer system, reconcile merchandise invoices, and complete store-to-store transfers and locate requests accurately and timely.
• Process visual packet materials, props, signage, and store hardware appropriately.
• Participate in pricing changes and markdowns.
• Alert store management to cash supply needs.
• Assist with visual directives, including floorsets, window changes, signage placement, etc., as directed.
• Assist with boutique cleanliness and organization.

Customer Experience

• Model, support, and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative approach to problem-solving.
• Seek personal development opportunities and solicit feedback.
• Perform other duties as assigned.

This position may vary across multiple brands, with some duties differing accordingly.

QUALIFICATIONS:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to learn or adapt to company technology.
• Ability to work mostly standing during shifts.
• Ability to work quickly within strict timelines.
• Teamwork demonstrated ability.
• Exposure to visual merchandising techniques is desired.
• Effective communication with customers, associates, and management; use of headset required.
• Regular attendance is essential, with flexibility to work nights, weekends, and holidays.

PHYSICAL REQUIREMENTS:

• Constant walking/standing during 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We are always accepting applications for talented individuals to join our store teams. Applications are reviewed to match qualifications with available positions. You may apply at any location or position; some positions may not be currently open. Accommodation is available for applicants with disabilities. Contact your local Store Manager for assistance during the application process.

0413 Paddock Shops

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender, sexual orientation, gender identity, military service, veteran status, or any other protected category under law.