Supply Planning Enablement Analyst III

Crystal Equation Corporation; Sunnyvale (CA); Híbrido; USD 68.000 - 74.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Medical/dental/vision/life insurance

401K

Parental leave

Descripción de la vacante

Crystal Equation Corporation is seeking a Supply Planning Enablement Analyst III for a hybrid/remote role, supporting the Scaled Product Delivery team across the PDO Core and MSL portfolios to optimize a global outsourced operation servicing product partners.

You will drive workforce planning, maintain Anaplan data, build AI-driven automations, document processes, and partner with program managers worldwide to meet deadlines and SLAs while ensuring data accuracy and scalable workflows.

Formación

• 5+ years of experience in workforce management, resource planning, vendor operations, workforce analytics, budget management, or a combination of these.
• Experience operating within enterprise planning or workforce management systems (Anaplan, or similar).
• Demonstrated experience building and deploying AI-driven automations in a business operations context.
• Experience translating a manual, documented process into a working automation, including testing and validation before rollout.
• Experience in process documentation and iterative process improvement, with strong attention to detail.
• Full proficiency in Excel or Google Sheets.
• Advanced Verbal and written communication skills, problem solving skills, and interpersonal skills Self-starter with experience navigating high levels of ambiguity and complexity; Strong ability to work independently in tactical and operational activities and prioritization of ones time.
• Preferred Prior experience working inside our internal technical environment or with AI tools.
• Experience with vendor or outsourced workforce operations across multiple partners and locations.
• Experience with various BPO commercial models including hourly/FTE, unit-based, output-based.
• Knowledge of SQL, Tableau or similar data visualization applications.
• Experience working with global, distributed teams.

Responsabilidades

• Execute recurring workforce planning operations across the PDO portfolio: process incoming staffing requests, ensure proper Anaplan maintenance, support supply planning communication processes and similar related planning duties.
• Serve as the human-in-the-loop for defined gate checks and exception reviews, applying standard rules consistently and routing edge cases to the right owner.
• Resolve intake clarifications with program managers so requests keep moving and critical deadlines and SLAs are maintained.
• Validate data accuracy in the system of record across Anaplan and tracking logs, and reconcile discrepancies.
• Execute a prioritized automation roadmap set by company: for each process on the list, run it, document it, then optimize and automate it to replace manual steps.
• Build, test and roll out individual automations and AI agents against defined workflows.
• Validate outputs before they go live, documenting solutions and process updates as needed.
• Monitor deployed automations for drift and failure.
• Identify where a workflow has stalled or an automation has degraded, remediate it, and elevate what you cannot fix.
• Proactively flag automation opportunities: surface processes that are manual, repetitive or inconsistent and propose how to streamline them.
• Document processes and automations as you build them, so the work is transferable and auditable.
• Prepare and deliver status updates on the automation roadmap to relevant team members and leads.

Conocimientos

Workforce planning

Anaplan

AI automation

Process automation

Process documentation

Excel/Google Sheets

Communication

Independent work

AI tools

Vendor operations

BPO models

SQL/Tableau

Global teams

Herramientas

SQL

Tableau

Descripción del empleo

Supply Planning Enablement Analyst III Hybrid/Remote

Summary The Supply Planning Enablement Analyst will support the Scaled Product Delivery (SPD) team across the Product Data Operations (PDO) Core and MSL portfolios to enable a complex global outsourced operation servicing product partners.

Responsibilities

• Execute recurring workforce planning operations across the PDO portfolio: process incoming staffing requests, ensure proper Anaplan maintenance, support supply planning communication processes and similar related planning duties.
• Serve as the human-in-the-loop for defined gate checks and exception reviews, applying standard rules consistently and routing edge cases to the right owner.
• Resolve intake clarifications with program managers so requests keep moving and critical deadlines and SLAs are maintained.
• Validate data accuracy in the system of record across Anaplan and tracking logs, and reconcile discrepancies.
• Execute a prioritized automation roadmap set by company: for each process on the list, run it, document it, then optimize and automate it to replace manual steps.
• Build, test and roll out individual automations and AI agents against defined workflows.
• Validate outputs before they go live, documenting solutions and process updates as needed.
• Monitor deployed automations for drift and failure.
• Identify where a workflow has stalled or an automation has degraded, remediate it, and elevate what you cannot fix.
• Proactively flag automation opportunities: surface processes that are manual, repetitive or inconsistent and propose how to streamline them.
• Document processes and automations as you build them, so the work is transferable and auditable.
• Prepare and deliver status updates on the automation roadmap to relevant team members and leads.

Requirements

• 5+ years of experience in workforce management, resource planning, vendor operations, workforce analytics, budget management, or a combination of these.
• Experience operating within enterprise planning or workforce management systems (Anaplan, or similar).
• Demonstrated experience building and deploying AI-driven automations in a business operations context.
• Experience translating a manual, documented process into a working automation, including testing and validation before rollout.
• Experience in process documentation and iterative process improvement, with strong attention to detail.
• Full proficiency in Excel or Google Sheets.
• Advanced Verbal and written communication skills, problem solving skills, and interpersonal skills Self-starter with experience navigating high levels of ambiguity and complexity; Strong ability to work independently in tactical and operational activities and prioritization of ones time.
• Preferred Prior experience working inside our internal technical environment or with AI tools.
• Experience with vendor or outsourced workforce operations across multiple partners and locations.
• Experience with various BPO commercial models including hourly/FTE, unit-based, output-based.
• Knowledge of SQL, Tableau or similar data visualization applications.
• Experience working with global, distributed teams.

Pay range is $49 - $54 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more.

Our compensation reflects the cost of labor across several US geographic markets.

Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

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