Operations Manager, Enablement Project Management

Crystal Equation Corporation; San Francisco (CA); Remote; USD 72,000 - 79,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision/life insurance

401K

Parental leave

Job summary

Crystal Equation Corporation is seeking an Operations Manager for Enablement Project Management in a remote capacity. The role supports the SEA team within RevOps, coordinating strategy, metrics, and execution to drive measurable enablement impact across Homes, Hotels, Services, and Experiences.

You will build data dashboards, design scalable processes, and coordinate across Program Ops, RevOps, and Sales to ensure timely delivery and ROI.

Qualifications

• 3+ years of experience in operations, project management, or strategy & operations; experience in a sales enablement or sales operations environment strongly preferred.
• Bachelor’s degree or equivalent.
• Proven ability to manage complex, cross-functional projects from initiation to completion.
• Analytical skills: able to build dashboards, synthesize data from multiple sources, and translate findings into actionable recommendations.
• Familiarity with enablement and sales metrics (e.g., ramp time, quota attainment, content utilization, pipeline velocity).
• Systems thinker with demonstrated ability to design scalable processes and documentation frameworks.
• Proficiency with AI tools, Google Suite and Asana; experience with Salesforce, Highspot, Tableau, or SQL is a strong plus.
• Excellent written and verbal communication skills, with the ability to present clearly to leadership.
• Strong stakeholder management and cross-functional collaboration skills.
• High attention to detail and ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Experience level Intermediate

Responsibilities

• Support enablement strategic planning, roadmap management, and OKR tracking across quarterly and annual planning cycles.
• Build and maintain central dashboards that measure enablement program impact - includes project intake, content utilization, knowledge management, and pipeline velocity.
• Analyze program performance data and surface actionable insights and recommendations to the StratOps Lead and enablement leadership.
• Design, document, and continuously optimize operational processes and workflows that enable the team to scale globally without sacrificing quality.
• Manage cross-functional governance rhythms and project coordination with Program Ops, RevOps and Sales teams.
• Coordinate intake and prioritization of enablement requests across business units, ensuring alignment with strategic priorities and resource availability.
• Create and maintain playbooks, templates, and documentation frameworks that standardize how enablement work gets done.
• Track and communicate project status, milestones, and risks to stakeholders across the organization.
• Support enablement tech stack operations and content management (e.g., Highspot, Salesforce, Gong) to ensure tools are well-maintained and adopted.
• Identify and close feedback loops between field teams, RevOps, and enablement leadership to continuously improve programs.

Skills

Analytical skills

Systems thinker

Proficiency with AI tools

Google Suite

Asana

Salesforce

Highspot

Tableau

SQL

Cross-functional collaboration

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Highspot

Tableau

SQL

Asana

Google Workspace

Job description

Operations Manager, Enablement Project Management Remote Summary

Our company is seeking a detail-oriented and analytically strong Operations Manager to join our Supply Activation and Enablement (SEA) team within Revenue Operations (RevOps). The SEA team's mission is to equip Field, Vendor, and Operations teams across Homes, Hotels, Services, and Experiences with the knowledge, skills, and tools to consistently acquire, grow, and retain high-quality supply. This role sits at the heart of our Enablement Strategy & Operations (StratOps) function and plays a critical part in operationalizing strategic priorities into measurable outcomes. The Operations Manager will serve as the operational backbone for the Enablement StratOps Lead, supporting the design and execution of programs that drive measurable enablement impact across the business. You will help build the infrastructure - data dashboards, process frameworks, planning cadences, and cross-functional coordination - that allows the enablement organization to scale effectively and demonstrate ROI. The Supply Enablement operates at scale and you provide a key role in supporting operational rigor, governance, and process management across a range of priority deliverables and projects. The ideal candidate is a systems thinker who is equally comfortable in a spreadsheet and a strategy doc, and who thrives in fast-moving, cross-functional environments.

Responsibilities

Support enablement strategic planning, roadmap management, and OKR tracking across quarterly and annual planning cycles. Build and maintain central dashboards that measure enablement program impact - includes project intake, content utilization, knowledge management, and pipeline velocity. Analyze program performance data and surface actionable insights and recommendations to the StratOps Lead and enablement leadership. Design, document, and continuously optimize operational processes and workflows that enable the team to scale globally without sacrificing quality. Manage cross-functional governance rhythms and project coordination with Program Ops, RevOps and Sales teams. Coordinate intake and prioritization of enablement requests across business units, ensuring alignment with strategic priorities and resource availability. Create and maintain playbooks, templates, and documentation frameworks that standardize how enablement work gets done. Track and communicate project status, milestones, and risks to stakeholders across the organization. Support enablement tech stack operations and content management (e.g., Highspot, Salesforce, Gong) to ensure tools are well-maintained and adopted. Identify and close feedback loops between field teams, RevOps, and enablement leadership to continuously improve programs.

Requirements

3+ years of experience in operations, project management, or strategy & operations; experience in a sales enablement or sales operations environment strongly preferred. Bachelor’s degree or equivalent required. Proven ability to manage complex, cross-functional projects from initiation to completion. Analytical skills: able to build dashboards, synthesize data from multiple sources, and translate findings into actionable recommendations. Familiarity with enablement and sales metrics (e.g., ramp time, quota attainment, content utilization, pipeline velocity). Systems thinker with demonstrated ability to design scalable processes and documentation frameworks. Proficiency with AI tools, Google Suite and Asana; experience with Salesforce, Highspot, Tableau, or SQL is a strong plus. Excellent written and verbal communication skills, with the ability to present clearly to leadership. Strong stakeholder management and cross-functional collaboration skills. High attention to detail and ability to manage multiple priorities in a fast-paced, deadline-driven environment. Experience level Intermediate

Benefits and Pay

Pay range is $52 - $57 per hour with full benefits available

• paid time off
• medical/dental/vision/life insurance
• 401K
• parental leave

Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

The PROMISES WE MAKE

At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.

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