Supply Chain Operations & Data Analytics Specialist III

American President Lines; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Job summary

CEVA Logistics is seeking a Supply Chain Operations Specialist III in Philadelphia to provide operational support, data reporting, and carrier coordination within a fast-paced logistics environment.

You will interface with airlines, trucking, and related carriers, manage customer accounts, and help prepare quotes, invoices, and operational insights while ensuring compliance with policies and procedures.

Qualifications

• High School graduate or GED.
• Five years of office experience in a logistics/transportation environment.

Responsibilities

• Develop working relationships with internal and external customers, assist with account management such as maintaining customer profiles, details and service needs; address various questions regarding shipments, billing, status, services, carriers and other needs.
• Interface with airlines, shipping, truck and related carriers to understand requirements, track shipments or details; operations are typically standard to complex.
• Manage documents for accuracy; update operational/customer data in software systems and applications; identify missing or potential operational or service concerns and communicate with appropriate groups to resolve.
• Utilize databases, logs, and other sources to locate and verify information; information is usually operational in nature, standard to complex.
• Track orders and shipments and assist with tracing; create and process invoices, reviews for operational accuracy, and work with customers on questions and payment.
• Assist with running and summarizing operational reports and details; assist with quotes for potential services; provide more standard to complex quotes.
• Ensure compliance with company policies and procedures and maintain a safe and effective work environment.

Skills

MS Office

Internet

Databases

Reporting

Tracking shipments

Education

High School diploma or GED

Job description

CEVA Logistics is seeking a Supply Chain Operations Specialist III in Philadelphia to provide operational support, data reporting, and carrier coordination within a fast-paced logistics environment.

You will interface with airlines, trucking, and related carriers, manage customer accounts, and help prepare quotes, invoices, and operational insights while ensuring compliance with policies and procedures.