Supply Chain Operations & Customer Solutions Associate – Itasca, IL

CS Recruiting; Itasca (IL); Hybrid; USD 30,000 - 47,000; Full time

Job summary

CS Recruiting represents a global leader seeking a Supply Chain Operations & Customer Solutions Associate in Itasca, IL. This full-time hybrid role focuses on SAP-driven processes, order management, invoicing, and logistics coordination.

You will file paperwork, support sales with logistics quotes, prepare inventory data, and collaborate with Trade Compliance and other teams to ensure timely delivery and accurate records.

Qualifications

• Associate degree in business, operations, logistics, or equivalent.
• 2 years of experience in a similar operations environment.
• Proficient with SAP, Ringi, SharePoint, Overdrive, and Mezzanine.

Responsibilities

• Process SAP entries and related tasks (orders, PO creation, invoicing, stock transfers).
• File paperwork in Docuware and Mezzanine; maintain records timely and accurately.
• Coordinate with Trade Compliance for Incoterms, ISF filings, export declarations where applicable.
• Provide logistics quotations and coordinate shipments; prepare inventory forecasts and reports for Sales.
• Respond to inquiries via phone, email, and chat; maintain cross‑department communications.

Education

Associate degree in business, operations, logistics, or equivalent

Tools

SAP

Ringi

SharePoint

Overdrive

Mezzanine

Job description

Supply Chain Operations & Customer Solutions Associate – Itasca, IL

• Type: Direct Hire
• Job 12301

Our client is a global leader in innovative products and solutions through our expertise in chemicals, plastics, electronics, automotive and life sciences. Founded in 1832, they have grown to include over 100 companies in 20 countries and 6,000 employees worldwide. They believe in the power of bringing together good science with great people to create customized solutions for the world’s changing economic, environmental, and social needs.

Supply Chain Operations & Customer Solutions Associate – Itasca, IL

Job Type : Full-time; Hybrid

Responsibilities :

Operations

• Process SAP entries accurately and efficiently, including:
  • Accepting customer orders
  • Entering sales TC’s
  • Creating and sending purchase orders to suppliers
  • Processing warehouse releases
  • Processing inward/outward entries
  • Checking and posting vendor invoices including but not limited to freight cost, duties, other costs associated with the shipment
  • Checking and posting warehouse charges, FedEx/UPS charges
  • Processing billings
  • Entering Sales price adjustment
  • Entering Sales and Purchase Returns
  • Checking and entering Stock Transfer entry (STO)
  • Entering subcontract entry as needed
  • Entering value write-off in SAP for insurance, sample and disposal (STO) with guidance from the OCS manager or Senior manager
• File all necessary paperwork in Docuware in a timely and accurate manner.
• Work with the Trade Compliance team to verify Incoterms, coordinate ISF filings, prepare export declarations (if applicable), arrival notices, and timely custom clearance.
• File all necessary paperwork in Docuware in a timely and accurate manner.
• Enter customer, supplier and vendor registrations in Mezzanine as requested.
• Perform all responsibilities in a timely and effective manner, to meet position objectives. Adhere to company, department, and team procedures, policies, processes, and rules.
• Provide support to Sales members by preparing logistics quotations and coordinating shipments when necessary.
• Prepare inventory management information (spreadsheet, Overdrive, etc.), forecasts for suppliers, and analysis reports for Sales as requested.
• Respond to inquiries via phone, email, and chat in a timely and professional manner.
• Maintain a favorable working relationship with all departments and employees to foster a cooperative and productive environment.
• Adhere to schedules, notify and upscale action as warranted. Communicate issues to salesperson, sales team, and other business partners in real-time.
• Keep appropriate individuals informed of any issues that may impact the sales department, company operations, or financial results.
• Keep the OCS Manager and other individuals who should be notified promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action which may be taken.

Experience :

• Associate degree in business, operations, logistics, or equivalent.
• 2 years of experience in a similar operations environment.
• Competency with all applicable Company software, applications, systems and processes (i.e., SAP, Ringi, SharePoint, Overdrive, Mezzanine)

Compensation Details : This position offers a competitive hourly rate.