Assistant Manager, Sales Administration & Supply Chain Operations

Kubota Engine America Corporation; Lincolnshire (IL); Hybrid; USD 101,000 - 114,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

PTO

STD & LTD

401k Retirement Plan and more

Job summary

Kubota Engine America Corporation in Lincolnshire, IL is seeking an Assistant Manager, Sales Administration & Supply Chain Operations. The role is hybrid after 30 days and focuses on leading order management, inbound supply chain and KPI reporting.

You will supervise Sales Assistants, optimize data integrity in SAP and RapidResponse, and drive automation with SAP, EDI/IDoc and Ariba while building Power BI dashboards.

Qualifications

• 5+ years in international supply chain, order management or sales operations.
• Supervisory experience preferred.
• Hands-on SAP and ERP systems experience.
• Experience with Kinaxis/RapidResponse, EDI/IDoc and Ariba.
• Strong SQL, data governance and KPI reporting capabilities.

Responsibilities

• Supervise Sales Assistants and manage workload.
• Manage the customer order lifecycle from receipt to returns and claims.
• Coordinate inbound logistics for international shipments; resolve transit issues.
• Maintain data integrity across SAP and RapidResponse; reconcile integrations.
• Build and distribute operational reports and dashboards (Power BI, Tableau).
• Produce KPIs and drive corrective actions; lead automation projects.

Skills

Advanced analytics

Stakeholder management

Communication skills

Problem solving

Data governance

Tools

SAP

RapidResponse/Kinaxis

EDI/IDoc

Ariba

Power BI

Tableau

SQL

Power Query/DAX

Job description

Assistant Manager, Sales Administration & Supply Chain Operations

Tracking Code 172925-322 Job Description

The role is located in Lincolnshire, IL (north of Chicago). This is a hybrid role (after 30 days).

Salary Range: $101,000-114,000 Depending on Experience

This full time position is complemented by a benefit offering including Medical, Dental, Vision, and Life Insurance, PTO, STD & LTD Benefits, 401k Retirement Plan and more.

Lead day-to-day customer order management and the inbound international supply chain (primary origins: Japan, Thailand). Supervise Sales Assistants, own data accuracy and KPI reporting, resolve exceptions, and drive digital transformation to reduce spreadsheet/email work and increase system automation and integration (SAP, RapidResponse/Kinaxis, EDI/IDoc, Ariba).

Key responsibilities

• Supervise and coach Sales Assistants: workload balancing, training, performance management, and staffing input.
• Manage the customer order lifecycle: receipt (email, portals, EDI/IDoc), order entry, PO validation, changes, cancellations, returns and claims.
• Coordinate inbound logistics, routing, carriers, ASNs and customs for international shipments; resolve transit/quality issues.
• Maintain and reconcile data in SAP and RapidResponse; ensure data integrity across integrations and portals.
• Build, maintain and distribute operational reports and dashboards (Power BI, Tableau or equivalent); automate recurring reports and KPI tracking.
• Produce and analyze KPIs (OTIF, inventory levels/PSI, order exceptions, gross margin variances); recommend and drive corrective actions.
• Administer supplier/customer portals and Ariba activities for whole goods where assigned.
• Lead or support cross-functional projects to standardize processes and implement automation/integrations (with IT, suppliers, carriers, and 3rd-party vendors).
• Serve as escalation for complex customer account issues, model/product variations, pricing rules, and special requirements.
• Coordinate quality defect, returns and rework projects including cross-functional communication and logistics.
• Ensure confidentiality, policy compliance and safe work practices. Travel as required.

Required Skills

• Strong hands-on experience with SAP; RapidResponse/Kinaxis or similar APS/IBP is highly desirable.
• Practical knowledge of EDI/IDoc, supplier/customer portals, ASNs and Ariba.
• Advanced analytics and reporting skills: Power BI or Tableau (dashboard design, data modeling, visualization best practices).
• Strong SQL skills and familiarity with DAX/Power Query, ETL concepts and data governance.
• Experience automating reports and creating self-service dashboards for stakeholders.
• Proven track record driving process standardization and digital transformation projects.
• Strong analytical, problem-solving, communication and stakeholder-management skills.
• Ability to handle complex product/model variations, routing and pricing schemes.
• Detail-oriented, reliable, and able to prioritize in a fast-paced environment.
• Japanese language ability or prior experience working with Japanese companies is a plus.

Required Experience

• 5+ years in international supply chain, order management or sales operations; supervisory experience preferred.

Job Location Lincolnshire, Illinois, United States Position Type Full-Time/Regular