Supervisor - Therapy Services Admin

St. Luke's Hospital; Chesterfield (MO); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Day one benefits package

Pension Plan & 401K

Competitive compensation

FSA & HSA options

PTO programs available

Education Assistance

Job summary

St. Luke’s Hospital is seeking a Patient Access Supervisor of Therapy Services to oversee registration staff and daily operations across outpatient therapy locations. The role focuses on improving patient flow, timely registrations, and policy updates to optimize workflows.

Responsibilities include reporting, staff coordination, and collaboration with clinical managers, while promoting teamwork in alignment with the hospital’s mission and values.

Qualifications

• Education: High School Diploma or Equivalent Required.
• Experience: 3 Years of Patient Access Experience Required.
• Supervisory Experience preferred.

Responsibilities

• Oversees registration staff and manages daily registration operations for all outpatient therapy locations.
• Ensures efficient patient flow and timely processing of registrations.
• Prepares monthly reports and implements new processes to enhance workflow.
• Collaborates with clinical managers and supervisors to address challenges professionally.
• Ensures sufficient staffing to support daily registration activities and optimize patient flow.
• Promotes teamwork with all members of the healthcare team.

Education

High School Diploma or Equivalent

3 Years of Patient Access Experience Required

Supervisory Experience preferred

Job description

Job Posting

We are dedicated to providing exceptional care to every patient, every time. St. Luke’s Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke’s Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades.

Position Summary:

The Patient Access Supervisor of Therapy Services oversees registration staff and manages daily registration operations for all outpatient therapy locations. This position is key to ensuring efficient patient flow and the timely processing of registrations, while maintaining and updating registration policies and procedures. Responsibilities include identifying and resolving issues, preparing monthly reports, and implementing new processes to enhance workflow. The Patient Access Supervisor of Therapy Services collaborates effectively with clinical managers and supervisors, addresses challenges professionally, and ensures sufficient staffing to support daily registration activities and optimize patient flow. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values . Oversees the Therapy Services call center, scheduling, authorizations, registrations, check-in, and check-out. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values.

Education, Experience, & Licensing Requirements:

Education: High School Diploma or Equivalent Required.

Experience: 3 Years of Patient Access Experience Required. Supervisory Experience preferred.

Benefits for a Better You:

• Day one benefits package
• Pension Plan & 401K
• Competitive compensation
• FSA & HSA options
• PTO programs available
• Education Assistance

Why You Belong Here:

You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke’s family to be a part of making life better for our patients, their families, and one another.