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St. Luke’s Hospital in Missouri is seeking a patient liaison to initiate patient flow and ensure compliant operations upon arrival. You will collaborate with the healthcare team to promote teamwork and maintain service quality in line with our mission and values.
The role emphasizes patient interaction and adherence to CMS regulations, with a focus on compassionate care and efficient care pathways. We offer day-one benefits and opportunities for education assistance as part of a supportive
We are dedicated to providing exceptional care to every patient, every time. St. Luke’s Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke’s Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades.
Acts a patient liaison upon arrival to initiate patient flow and operations necessary to comply with managed care contracts and CMS regulations. Conducts face to face interview with patient to achieve successful clinical outcome and maintain charge integrity in clinically driven revenue cycle. Processes patient accounts in accordance with the departmental and institutional policies and procedures. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values.
Education: Associate Degree or equivalent work experience
You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke’s family to be a part of making life better for our patients, their families, and one another.