Supervisor, Registration/Patient Access

St. Luke's Hospital | Our specialty is you; Chesterfield (MO); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Day one benefits package

Pension Plan & 401K

Competitive compensation

FSA & HSA options

PTO programs available

Education Assistance

Job summary

St. Luke’s Hospital is seeking a Registration Supervisor to oversee registration staff and daily operations at both the Desloge Outpatient Center and the Hospital. You will drive efficient patient flow and ensure accurate registrations, while updating policies and procedures as needed.

Bachelor's degree in Healthcare Management or equivalent experience required; at least two years registration experience with supervisory experience preferred. Cerner knowledge is a plus.

Qualifications

• Bachelor's degree in Healthcare Management or equivalent experience required.
• Two years of registration experience required; supervisory experience preferred; knowledge of Cerner system a plus.

Responsibilities

• Oversees registration staff and manages daily registration operations at multiple sites.
• Ensures efficient patient flow and timely processing of registrations.
• Maintains and updates registration policies and procedures.
• Identifies and resolves issues, prepares monthly reports, and implements new processes to enhance workflow.
• Promotes teamwork with all members of the healthcare team and collaborates with clinical managers.

Skills

Two years registration experience

Supervisory experience

Education

Bachelor's degree in Healthcare Management or equivalent experience

Tools

Cerner system

Job description

Job Posting

We are dedicated to providing exceptional care to every patient, every time.

St. Luke’s Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke’s Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades.

Position Summary:

The Registration Supervisor oversees registration staff and manages daily registration operations at both the Desloge Outpatient Center and the Hospital. This position is key to ensuring efficient patient flow and the timely processing of registrations, while maintaining and updating registration policies and procedures. Responsibilities include identifying and resolving issues, preparing monthly reports, and implementing new processes to enhance workflow. The Registration Supervisor collaborates effectively with clinical managers and supervisors, addresses challenges professionally, and ensures sufficient staffing to support daily registration activities and optimize patient flow. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values.

Education, Experience, & Licensing Requirements:

Education: Bachelor's degree in Healthcare Management or equivalent experience required.

Experience: Two years of registration experience required. Supervisory experience and knowledge of the Cerner system preferred. Knowledge of St Luke’s registration processes a plus.

Benefits for a Better You:

• Day one benefits package
• Pension Plan & 401K
• Competitive compensation
• FSA & HSA options
• PTO programs available
• Education Assistance

Why You Belong Here:

You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke’s family to be a part of making life better for our patients, their families, and one another.