Job Posting - Position Title Supervisor - Therapy Services Admin

St. Luke's Hospital | Our specialty is you; Chesterfield, Northern (MO, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Day one benefits package

Pension Plan & 401K

Competitive compensation

FSA & HSA options

PTO programs available

Education Assistance

Job summary

St. Luke’s Hospital in Missouri seeks a Patient Access Supervisor of Therapy Services to oversee registration staff and daily operations across outpatient therapy locations. You will help ensure efficient patient flow, timely registrations, and maintain policies.

The role requires a High School Diploma or Equivalent and at least 3 years of patient access experience, with supervisory experience preferred. You will collaborate with clinical managers and promote teamwork within the health system.

Qualifications

• High School Diploma or Equivalent required.
• 3 years of patient access experience required; supervisory experience preferred.

Responsibilities

• Oversees registration staff and daily operations for outpatient therapy locations.
• Manages the Therapy Services call center, scheduling, authorizations, registrations, check-in and check-out.
• Collaborates with clinical managers and supervisors to ensure staffing and workflow.
• Promotes teamwork within the healthcare team.

Skills

Team leadership

Staff supervision

Interdepartmental collaboration

Communication

Education

High School Diploma or Equivalent

Job description

Job Posting

We are dedicated to providing exceptional care to every patient, every time.

St. Luke’s Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke’s Hospital for over a decade has been recognized for“Outstanding Patient Experience”byHealthGrades.

Position Summary:

The Patient Access Supervisor of Therapy Services oversees registration staff and manages daily registration operations for all outpatient therapy locations. This position is key to ensuring efficient patient flow and thetimelyprocessing of registrations, whilemaintainingand updating registration policies and procedures. Responsibilities includeidentifyingand resolving issues, preparing monthly reports, and implementing new processes to enhance workflow. The Patient Access Supervisor of Therapy Services collaborates effectively with clinical managers and supervisors, addresses challenges professionally, and ensures sufficient staffing to support daily registration activities andoptimizepatient flow. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values.Overseesthe Therapy Services call center, scheduling, authorizations, registrations, check-in, and check-out.Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values.

Education, Experience, & Licensing Requirements:

Education:High School Diploma or Equivalent Required.

Experience:3 Years of Patient Access Experience Required.SupervisoryExperience preferred.

Benefits for a Better You:

• Day one benefits package

• Pension Plan & 401K

• Competitive compensation

• FSA & HSA options

• PTO programs available

• Education Assistance

Why You Belong Here:

You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and teamisa distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke’s family to be a part of making life better for our patients, their families, and one another.