Supervisor, Supply - Campaign Plng (Temp)

Hyundai MOBIS; Fountain Valley (CA); On-site; USD 72,000 - 106,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401K with employer matching

Tuition Reimbursement

Paid Vacation, Paid Sick Days and Paid

Career development

Employee discounts

Job summary

Hyundai MOBIS Parts America is seeking a Supervisor, Supply - Campaign Planning (Temp) to ensure campaign parts availability and drive KPI improvements (POs, fill rate, back orders, MOS). You will lead the campaign supply team, coordinate with OE partners and vendors, and develop SOPs to boost service levels.

The role requires 5+ years in inventory planning, a Bachelor’s degree, strong leadership and communication, and the ability to analyze data and manage special projects within a fast-paced

Qualifications

• Bachelor's degree or higher in a related field.
• Minimum 5 years of related experience.
• Experience in campaign supply planning and inventory management.
• Strong communication and leadership skills.
• Proficiency with forecasting and ERP systems.

Responsibilities

• Lead department communication to maximize performance.
• Mentor team to increase operational effectiveness.
• Coordinate supply schedules for campaigns or service actions.
• Prepare and reconcile purchase orders.
• Monitor back orders and optimize service levels.
• Develop SOPs and training for campaign supply.

Skills

Inventory planning

Microsoft Excel

Word

PowerPoint

SQL

Communication skills

Analytical thinking

Leadership

Education

Bachelor's degree

High school diploma

Master's degree

Tools

MS Access

SQL

Job description

Supervisor, Supply - Campaign Plng (Temp)

We are searching for an experienced Supervisor, Supply - Campaign Plng (Temp) at our Headquarters facility.

Hyundai MOBIS Parts America

We think creatively and keep challenging ourselves to help create a new future and eventually make humankind’s dreams a reality. Ready for the challenge?

Who We Are

Tomorrow's most advanced automotive technology is being envisioned today at MOBIS Parts America (MPA). A subsidiary of Hyundai MOBIS, we are a top leading automotive parts supplier. MPA provides after-sales service parts support for Hyundai Motors, Kia Motors, and Genesis. In addition to the distribution of genuine service parts, the MPA Accessories division develops accessories for Hyundai, Kia, and Genesis - which are installed on new vehicles in the United States and Canada.

Description

JOB PURPOSE

The Supervisor, Supply will ensure campaign parts availability to support OE service parts requirements. Responsible for attaining and driving improvements to Key Performance Indicators (KPis): Purchase Orders, Fill Rate, Back Order lines, and inventory (MOS) objectives; while operating within business constraints. This person will attend meetings with OEs (Hyundai and Kia) and vendors and ensure all parties' interests are well communicated in order to maximize customer service levels on campaign supply issues. They will also be responsible for developing and improving standard operating procedures (SOPs) as well as training employees as needed to improve campaign supply performance. Planning and control of parts requires timely and accurate forecast preparation, ordering, expediting techniques, and excellent communication to all parties. These responsibilities have a direct impact on MPA expenses (freight, warehousing), income (parts sales), and customer service (Fill Rate, Back Order lines), and therefore have an impact on company profitability. This position also has a significant impact on vehicle owners of our two primary customers (Hyundai and Kia) and requires someone with a high level of accountability and ability to understand vehicle service-related issues and campaign / recall / TSB publishing planning issues.

KEY ACCOUNTABILITIES

• Lead department communication efforts to maximize performance and keep executive management and customers aware of risks before they become issues
• Mentor team members to increase the operational effectiveness of the department
• Coordinate with HMA/KMA on developing supply schedules for new campaigns or service actions
• Communicate required parts orders to suppliers
• Manage Supply to corporate KPis through proper ordering, expediting, and communication
• Manage any special projects, particularly related to campaigns/ service actions
• Generate accurate and timely reporting on campaign/service action parts supply and completion rates.
• Prepare and reconcile purchase orders for assigned parts on a regular basis, including air and sea orders, urgent air (VORIXVOR) orders, initial orders, and other special orders, as required to support customer needs and MOBIS purchase targets.
• Monitor dealer Back Orders continuously and communicate with suppliers on delivery in order to achieve highest customer service levels and Fil Rates, while operating within business constraints of inventory value and air freight expenses.
• Manage E&O risk by reviewing campaign or service action completion %'s and coordinates with OE's to maximize completion % and minimize E&O risk.
• Manage E&O risk by reviewing orders and ensuring validation processes prevent shipment of dead stock from suppliers.
• Review and recommend changes to the Part Master to ensure that correct supply levels, supersession codes, and partcontrol codes are maintained and accurate.
• Take an active role in identifying and recommending modifications to the Parts System to aid in inventory planning and to improve customer service. Participate in the design, testing, and implementation of short- and long-term system enhancements.
• Study current forecasting and inventory management processes and implement any necessary changes to improve accuracy and efficiency, with the goal of common, integrated processes to support OEs.
• Coordinate with OEs, Suppliers, Distribution Centers, or other internal departments to address any system or process issues effecting the planning and expediting of parts and accessories.
• Effectively Communicate with MPA management, suppliers, and customers on issues and resolutions to provide better customer service through process improvement.
• Manage special projects as determined by management or business need.
• Support any ad-hoc requests for analysis, information, special projects, or additional tasks.

KEY PERFORMANCE INDICATORS

• Provide leadership and mentoring to Campaign teams to ensure we achieve relevant KPI's (including customer service level, back-order lines, and months of supply).
• Work closely with internal and external customers and vendors to support process or systems improvements in an effort to improve organizational performance and intelligence

WORK SCHEDULE/ TRAVEL

Work schedule/ hours Travel

8:00 am - 5:00 pm Occasional overnight travel (up to 20%) by land / air

Required Qualifications

EDUATION REQUIREMENTS

Degree/ Diploma Obtained Program of Study Required/Preferred

Bachelors Required

Additional Education Requirements

Education

• Must be a high school graduate
• Bachelor's degree required
• Master's degree required

Experience Requirements

Years of Experience Job Category Required/Preferred

5+ years Required

Additional Experience Requirements

Overall Related Experience

• Five years of directly related experience in inventory management preferred
• Demonstrated ability to identify problems / issues, recommend appropriate solutions, and follow-up to ensure positive results is required
• Ability to understand vehicle service issues
• Experience in campaing supply planning
• experience supervising direct reports

Certifications

Certificates, Licenses, Registrations Required/Preferred

Additional Certification Requirements

Skills

Computer Skills Reasoning Ability

Proficient computer skills: e-mail Define problems, collects data, establishes facts, and draw valid conclusions

record keeping, routine database word processing, spreadsheets

SKILLS- ADDITONAL INFORMATION

• Experience with inventory planning required
• Intermediate to advances experience with Microsoft Excel required
• Experience with Word and PowerPoint preferred
• Experience with MS Access or other SQL preferred
• Excellent verbal and written communication skills required
• Strong analytical and creative problem-solving skills required
• Strong leadership and mentoring skills required
• Excellent organizational skills (Reports and Timelines)
• Flexibility and responsiveness to changing circumstances

COMPETENCIES

Conflict Resolution

Takes actions that resolve conflicts in a manner that is best for both the organization and the individuals involved. Addresses complaints and problems quickly and effectively, keeps all parties informed of the status of any negotiations required, encourages employees to report problems or concerns, and negotiates outcomes that are viewed as fair and even-handed.

Developing People

Creates a learning environment. Gives honest and timely feedback to team members in a constructive fashion. Provides support and guidance for team members to learn and develop new skills. Collaborates with team leads to set goals and work towards them.

Decisiveness

Investigates all viable options, along with the potential consequences of each, and then makes timely decisions. Can direct a group through the process and does not hesitate to make difficult decisions. Can speed up the decision-making process when time is limited yet also slow the pace when needed and time allows.

Project Management

Manages each stage of a project to ensure that commitments are met in a manner that is timely and within budget. Clearly defines roles and responsibilities, determines necessary resources, and monitors project performance through appropriate systems and procedures.

Results Oriented

Achieves results within established timelines and demonstrates a passion for achieving or surpassing standard result expectations, showing understanding that obstacles will occur and refuses to use them as an excuse for not achieving results. Committed to continuous improvement and exceptional delivery of service and support (while recognizing and capitalizing on opportunities). Sets and maintains high-performance standards for self and others that support the company's strategic plan (holding self and other team members accountable for achieving results).

PHYSICAL REQUIREMENTS

Physical Activity Level Lifting Requirements Work Environment

Light/non-strenuous daily activity 20 - 25 pounds

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Employee Statement of Understanding

I have read and understand the job description for my position. I am able to perform all of the essential functions of this position.

I agree to comply with the corporate compliance policy and all laws, rules, regulations and standards of conduct relating to my position. As an employee, I understand my duty to report any suspected violations of the law or the standards of conduct to my immediate supervisor.

As an employee, I will strive to uphold the mission and vision of the organization. All employees are required to adhere to the values in all their interactions with customers and fellow employees.

Employment Type

Non-Exempt

Compensation

Annual Salary , $71,896.32 - 106,406.56

Hyundai Mobis Parts America - Benefits

We offer a competitive benefits package for full-time employees which include:

• Medical, Dental, and Vision
• 401K with employer matching
• Tuition Reimbursement
• Paid Vacation, Paid Sick Days and Paid Holidays
• Mapped career plans; we believe in developing and promoting our talent!
• Company Discounts & more!

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.