Supervisor, Referrals (Fully Remote)

Partner Company; United States; Remote; USD 71,000 - 98,000; Full time

Benefits offered by this job

Remote work

Medical/dental/vision coverage

401(k) plan

Paid time off

Parental leave

Job summary

Partner Company, a healthcare administration services provider, supports a remote team and emphasizes operational performance and employee well-being. The role focuses on overseeing referrals and authorizations, coordinating workloads, and coaching teams to meet performance targets.

Requirements include five years in referral/authorization management (TRICARE preferred) and at least three years in supervisory roles, with citizenship and clearance eligibility.

Qualifications

• 5+ years of referral and authorization management experience, including TRICARE.
• 3+ years of supervisory or team-lead experience.
• U.S. citizen eligible for interim government security clearance.
• Base salary listed with bonus eligibility.

Responsibilities

• Oversee referral and authorization processing, ensuring accuracy and compliance with performance standards.
• Coordinate workloads and serve as a key resource for associates, resolving complex operational issues.
• Coach and train team members to strengthen performance and professional capabilities.
• Manage team priorities and adjust to changing volumes or staffing challenges.

Skills

Referral & authorization mgmt

TRICARE experience

Supervisory experience

Team leadership

Job description

• Oversee referral and authorization processing, ensuring accuracy and compliance with performance standards.
• Coordinate workloads and serve as a key resource for associates, resolving complex operational issues.

Leadership Responsibilities:

• Coach and train team members to strengthen performance and professional capabilities.
• Manage team priorities and adjust to changing volumes or staffing challenges.

Requirements:

• At least 5 years of referral and authorization management experience, including TRICARE experience.
• At least 3 years of supervisory, management, or team lead experience.
• Must be a U.S. citizen and able to obtain interim government security clearance.
• Competitive annual base salary of $71,100–$97,800 with bonus eligibility.
• Remote work, medical/dental/vision, 401(k), paid time off, and parental leave.

Partner Company

The company provides healthcare administration services, managing referrals and authorizations for healthcare-related requests. The organization supports a remote team and emphasizes operational performance, professional development, and employee well-being.