Remote Referrals Supervisor - Lead & Grow Team

Humana Inc; Carson City (NV); Remote; USD 71,000 - 98,000; Full time

Job summary

Humana, Inc. invites you to join a remote Supervisor of Referrals. You will supervise processing of referrals and authorizations, coordinate activities, and prioritize caseloads to meet performance standards while supporting the team.

This role requires U.S. citizenship, interim NBIS clearance, TRICARE experience, and 3+ years in supervision with 5+ years in referral management. Travel for training may occur; benefits include comprehensive medical and retirement options.

Qualifications

• US citizenship required.
• Interim approval for NBIS clearance required.
• TRICARE experience preferred.
• 3 years supervisory/management experience.
• 5 years of referral and authorization management experience.

Responsibilities

• Supervise processing of referrals/authorizations.
• Serve as a resource for the team and coordinate activities.
• Prioritize caseloads to optimize resources and implement contingency plans.
• Provide research and resolution for referrals/authorization issues.
• Facilitate training and develop associates through coaching and performance plans.

Skills

Supervisory experience

Referral management

TRICARE experience

U.S. Citizenship

NBIS clearance

Job description

Humana, Inc. invites you to join a remote Supervisor of Referrals. You will supervise processing of referrals and authorizations, coordinate activities, and prioritize caseloads to meet performance standards while supporting the team.

This role requires U.S. citizenship, interim NBIS clearance, TRICARE experience, and 3+ years in supervision with 5+ years in referral management. Travel for training may occur; benefits include comprehensive medical and retirement options.