Supervisor, Patient Business Services

University Health; San Antonio (TX); Sur place; USD 60 000 - 80 000; Plein temps

Résumé du poste

University Health in San Antonio, TX seeks a Customer Service Supervisor to lead a hands-on team and assist the Manager and Assistant Director of Patient Business Services in coordinating customer service and client billing efforts. The role includes resolving patient issues and managing assigned workqueues.

Qualified candidates will have a High School diploma and 3+ years in hospital/physician billing with knowledge of Texas Medicaid, Medicare and commercial insurance programs, plus strong

Qualifications

• High school diploma or equivalent required.
• Minimum of 3 years’ experience in hospital or physician billing, collections and auditing.
• Knowledge of Texas Medicaid, Medicare, commercial insurance programs.
• Strong interpersonal and communications skills.

Responsabilités

• Assist the Manager and Assistant Director of Patient Business Services with coordinating efforts within customer service and client billing departments.
• Support resolution of patient issues and resolution of assigned workqueues.
• Identify opportunities for improvement and assist in resolving identified issues.

Connaissances

Customer service

Leadership

Communication skills

Formation

High School diploma

Description du poste

POSITION SUMMARY/RESPONSIBILITIES

The Customer Service Supervisor will be a hands-on, working leader responsible for assisting the Manager and Assistant Director of Patient Business Services with coordinating efforts within the customer service and client billing departments. Responsible for assisting customer service with resolution of patient issues and resolution of assigned workqueues. Supports the Manager in the identification of opportunities for improvement and resolution of identified issues.

EDUCATION/EXPERIENCE

A High School graduate or equivalent is required. A combined minimum of (3) years’ experience in hospital or physician billing, collections and auditing is required. Must have knowledge of Texas Medicaid, Medicare, Commercial insurance programs. Must possess strong interpersonal and communications skills.