Billing Supervisor

Westchester Medical Center; Town of Mount Pleasant (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Westchester Medical Center is seeking a Billing Supervisor to lead the billing staff and optimize revenue cycle flow. The role focuses on charge capture across the network and ensuring accurate professional billing.

The supervisor will train staff, allocate work, and prepare reports while collaborating with management to monitor performance and maintain policy adherence. Healthcare billing background and Cerner familiarity are valued.

Qualifications

• 3–5 years of billing experience in healthcare.
• Cerner experience is a plus.
• Strong understanding of revenue cycle processes.

Responsibilities

• Oversee revenue cycle and act as the go-to person for billing and collections.
• Monitor and delegate workload to ensure accurate billing.
• Prepare weekly and monthly reports on charge capture and billing activity.
• Provide supervision, training, and problem resolution for billing staff.
• Evaluate staff performance with management and motivate for peak productivity.
• Coordinate with management to ensure proper training for staff and adherence to policies.

Skills

Billing experience

HIPAA knowledge

Education

High School diploma

Associate degree

Job description

Job Summary:

The Billing Supervisor is responsible for providing leadership and supervision to the billing staff. They will be responsible to ensure optimal revenue cycle flow. The Billing Supervisor’s primary focus will be the oversight of charge capture process, and ensuring charges are captured for all professional billing activities across the network.

Responsibilities:

• Responsible for managing the revenue cycle, and acts as the expert and go-to person in the department for all processes relating to billing and collections


• Monitors and delegates the workload of the billing staff and ensures accurate billing


• Reports to the Manager and as needed prepares weekly and monthly reports, related charge capture and other billing activity.


• Provides effective supervision, including training, work allocation, and problem resolution to billing office staff


• Works with the Manager on evaluating the performance of employees and makes recommendations for appropriate actions to be taken, as well as motivates staff to achieve peak performance and productivity


• Works with Management to ensure quality and appropriate training is provided to newly hired and existing billing staff


• Helps to ensure staff are adhering to established company operating policies, procedures and systems, protocols, and standards


• Carry out analysis of trends affecting charges and assign manageable tasks to billing staff


• Collaborate with other departments to get and analyze additional information about patients to be able to record and process charges effectively


• Remain updated on HIPAA and all other health information management issues and regulations


• Reports concerns and issues in the department to the Mnager for prompt necessary action


• Other tasks as assigned

Qalifications/Requirements:

Experience:

3-5 years of billing experience in a healthcare setting, health system, or large medical practice setting, required. Cerner experience is a plus.

Education:

High School diploma, required. Associate degree, preferred.