Patient Service Representative

Talentify; San Antonio (TX); On-site; USD 35,000 - 48,000; Full time

Job summary

Talentify seeks a Patient Service Representative to communicate calmly and professionally with patients and families, resolving questions and collecting outstanding balances. The role includes establishing payment plans and ensuring accurate billing processes in a healthcare setting.

The ideal candidate has a High School diploma and at least 3 years experience in hospital or physician billing, collections or auditing, and knowledge of Texas Medicaid, Medicare and commercial insurance.

Qualifications

• High School graduate required.
• Minimum 3 years’ experience in hospital or physician billing, collections and/or auditing preferred.
• Knowledge of Texas Medicaid, Medicare, Commercial insurance programs required.
• Strong interpersonal and communications skills essential.

Responsibilities

• Communicate calmly, effectively and professionally with patients and families to resolve questions.
• Collect outstanding patient balances and establish payment plans.

Skills

Interpersonal skills

Communication skills

Education

High School diploma

Job description

POSITION SUMMARY/RESPONSIBILITIES

The Patient Service Representative is responsible to communicate calmly, effectively and professionally with patients and their families both verbally and in writing to resolve their questions. The Patient Service Representative will collect outstanding patient balances and establish payment plans

EDUCATION/EXPERIENCE

High School graduate or equivalent is required. A combined minimum of (3) years’ experience in hospital or physician billing, collections and/or auditing is preferred. Must have knowledge of Texas Medicaid, Medicare, Commercial insurance programs. Must possess strong interpersonal and communications skills