Supervisor Patient Access

Sentara; Harrisonburg (VA); On-site; USD 59,000 - 88,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403B with Employer Match

Tuition Assistance – $5,250/year

Job summary

Sentara Rockingham Memorial Hospital in Harrisonburg, VA is seeking a Patient Access Supervisor (Full Time, Days). The role oversees daily Patient Access operations, ensuring accurate registration and financial clearance, while leading a team of staff and driving compliance with hospital policies and regulatory requirements.

The position offers market-competitive pay with potential bonuses, shift differentials, and comprehensive benefits as part of Sentara Health’s commitment to staff

Qualifications

• 3 years of relevant experience in Patient Access/Registration, Billing/Patient Accounting, Revenue Cycle Management and/or Customer Service.

Responsibilities

• Oversee daily operations of the Patient Access department to ensure efficient and accurate registration and financial clearance.
• Provide leadership, support, and mentorship to staff while ensuring compliance with hospital policies and regulatory requirements.
• Lead process improvement initiatives and staff development to enhance patient experience and front-end revenue cycle performance.

Education

CHAA

CRCR

CHAM

CPC

CMAA

CPMSM

RHIT

CCS

Job description

City/StateHarrisonburg, VAWork ShiftFirst (Days)Overview:Sentara Rockingham Memorial Hospital located in Harrisonburg, VA, is hiring a Patient Access Supervisor - Full Time DaysThe Supervisor, Patient Access is responsible for overseeing the daily operations of the department, ensuring efficient and accurate registration, financial clearance, and front-end revenue cycle functions. This role provides leadership, support, and mentorship to staff while maintaining compliance with hospital policies and regulatory requirements. The Supervisor, Patient Access plays a key role in process improvement, staff development, and enhancing the patient experience.EducationHigh School Diploma or EquivalentCertification/LicensureOne of the following required:CHAA (Certified Healthcare Access Associate)CRCR (Certified Revenue Cycle Representative)CHAM (Certified Healthcare Access Manager)CPC (Certified Professional Coder)Certified Medical Administrative Assistant (CMAA)Certified Medical Services Management (CPMSM)Registered Health Information Technician (RHIT)Certified Coding Specialist (CCS)ExperienceRelevant experience in Patient Access/Registration, Billing/Patient Accounting, Revenue Cycle Management and/or Customer Service - 3 years (Required)Talroo - Leadership, supervisor, admitting, registration, coordinatorWe provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $58,676.80 - $88,233.60 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually.Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000•Pet Insurance•Legal Resources Plan•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.For positions that are available as remote work, Sentara Health employs associates in the following states:Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.