Administrative Associate

Sentara Health; Harrisonburg (VA); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

401k/403B with Employer Match

Tuition Assistance – $5,250/year

Student Debt Pay Down – $10,000

Life Insurance

Pet Insurance

Legal Resources Plan

Free parking

Job summary

Sentara RMH Medical Center in Harrisonburg, VA, is hiring Administrative Associates for full-time and part-time roles with 12-hour shifts (7a-7p and 7p-7a), alternating weekends. The role provides clerical support, manages patient records, schedules appointments and handles patient inquiries, acting as the first contact for patients and visitors.

The position requires a High School Diploma and experience in healthcare or customer service is preferred; computer proficiency is also preferred.

Qualifications

• High School Diploma is required.
• Healthcare experience is preferred.
• Customer service experience is preferred.
• Computer proficiency is preferred.

Responsibilities

• Provide clerical support and manage patient records.
• Schedule appointments and handle patient inquiries.
• Serve as first point of contact for patients, families and visitors.
• Collaborate with medical staff and management to support high-quality care.
• Provide administrative support to the unit or department assigned.

Skills

Customer service

Computer literacy

Education

High School Diploma

Job description

City/StateHarrisonburg, VAWork ShiftMultiple shifts availableOverview:Sentara Rockingham Memorial Hospital is hiring Administrative Associates*****Full Time & Part Time 12-hr shifts available, 7a-7p and 7p-7a, alternating weekends*****The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care. The AA provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.EducationHigh School Diploma (Required)Certification/LicensureNo specific certification or licensure requirementsExperienceHealthcare (Preferred)Customer Service experience (Preferred)Computer Proficient (Preferred)Talroo - Allied Health, customer service, labor and delivery, women's health, administrativeWe provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.53 - $28.86 hourly. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000•Pet Insurance•Legal Resources Plan•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.Sentara RMH Medical Center, a Magnet designated hospital located in Harrisonburg VA, serves a seven-county area with a population of 218,000 residents, employing 2600 locals. The 238-bed community hospital has been serving Harrisonburg, Rockingham County and surrounding areas since 1912, then partnered with the Sentara Health System in May of 2011. Sentara RMH features the RMH Hahn Cancer Center, a state-of-the-art center equipped with the latest cancer fighting technologies available in the nation administrating more than 18,000 cancer treatments. With 1800 delivered babies, 60,000 emergency patients and 21,000 surgical procedures, Sentara has a position for you. We improve health every day, come be a part of the community.Our Caring Workplace Environment•A Caring Commitment serving our community for 100+ years•Free and convenient parking•Collaboration and shared governance•CMS 5-Star and Magnet designated hospital•EAP – 24 x 7Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.For positions that are available as remote work, Sentara Health employs associates in the following states:Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.