Supervisor-Patient Access

Mercy; Chesterfield (MO); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Tuition assistance

Retirement plan

Job summary

Mercy in Chesterfield, MO seeks a seasoned operations supervisor to assist department managers with day-to-day operations and coordinate staff across the department. This role emphasizes proactive problem-solving and maintaining Mercy Values while guiding teams through daily tasks and initiative-driven changes.

The position requires independent thinking, strong communication skills, and experience with department-specific software.

Qualifications

• Requires previous supervisory experience in a department setting.
• Experience with software and systems used in the department preferred.
• Healthcare field experience is preferred.

Responsibilities

• Assists department managers with day-to-day operations.
• Coordinates and supervises co-workers and activities.
• Assists with departmental process improvements.
• Coordinates changes in the departments to maintain continuity and consistency.

Skills

Supervisory experience

Staff coordination

Problem-solving

Independent thinking

Communication

Education

High school diploma or equivalent

Bachelor's degree in business or related field

Tools

Healthcare software

Job description

Find your calling at Mercy!

Assists department manager(s) with day-to-day operations. Coordinates and supervises co-workers and activities. Assists managers with departmental process improvements. Effectively coordinates changes in the departments. Works closely with Managers to ensure management continuity and consistency. Requires independent thinking, problem-solving abilities and supervisory skills. Requires proactive identification of trends, issues and problems as well as identification of possible solutions. Performs all duties and responsibilities in a manner consistent with Mercy Values.

Position Details:

Education

• High school diploma or equivalent required.
• Bachelors degree in business or related field preferred.

Experience

• Minimum of five (5) years relevant experience required.
• Supervisory experience preferred.
• Experience with software and systems used in the department preferred.
• Previous experience in the healthcare field preferred.

Other skills and Knowledge

• Experience with software and systems utilized in the department is preferred.
• Communicates effectively and professionally with external and internal customers (written and verbal).
• Exhibits good judgment and decision making skills.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.