Supervisor, Operations

DSV - Global Transport and Logistics; Chandler (AZ); On-site; USD 62,500 - 75,000; Full time

Job summary

DSV - Global Transport and Logistics in Chandler, USA seeks an Operations Supervisor to oversee labor planning, space utilization, and efficient handling of inbound/outbound activities. You will hire, train, and appraise staff while ensuring safety and cost objectives are met.

Responsibilities include scheduling, KPI attainment, and problem resolution under the Operations Manager, with emphasis on team leadership and continuous improvement in a fast-paced warehouse environment.

Qualifications

• High school diploma or GED.
• Three years of experience in logistics, distribution, or related environment.
• One year of supervisory experience.
• Forklift certification or basic MHE operation preferred.

Responsibilities

• Conduct staff meetings to review daily and weekly activities, planning, and continuous improvement.
• Provide timely updates to senior management and client representatives on critical operational issues.
• Develop and maintain systems for managing operations, equipment, and products safely and profitably.
• Implement cost-saving measures and report on progress.
• Meet client KPIs and comply with quality system requirements.
• Assist in hiring, training, and development of staff.
• Plan daily work schedules by reviewing orders, arrival notices, and instructions.

Skills

Leadership

Communication

Organization

People management

Flexibility

Cross-training

Adaptability

Overtime willingness

Temperature tolerance

Education

High school diploma or GED

Forklift certification

Tools

Microsoft Office

RF scanners

WMS knowledge

Job description

DSV – Supervisor, Operations

Location: USA – Chandler, 4500 S. Dobson Rd

Division: Solutions

Employment Type: Full Time

Position Summary

The Operations Supervisor oversees labor management and planning for inbound, outbound, product slotting, and customer communication activities. Responsibilities include scheduling labor, managing space utilization, and ensuring equipment and manpower are used efficiently. The role involves hiring, training, performance appraisals, addressing performance issues, and resolving problems. Under the direction of the Operations Manager or Distribution Center Manager, the supervisor manages the receiving, warehousing, and shipping of products in line with company service and cost objectives.

Essential Duties and Responsibilities

• Conduct staff meetings to review daily and weekly work activities, planning, and continuous improvement.
• Provide timely updates to senior management and client representatives on critical operational issues.
• Develop and maintain systems and procedures for managing operations, equipment, and products safely and profitably, in compliance with company policies.
• Implement cost‑saving measures and report on progress.
• Meet client‑specified KPIs and comply with quality system requirements.
• Apply sound communication and motivational techniques to supervise, counsel, and discipline team members.
• Assist in hiring, training, and professional development of staff.
• Plan daily work schedules by reviewing existing orders, arrival notices, and customer instructions.
• Analyze pending jobs, reorganize warehouse space, and adjust staffing or supplies as needed.
• Train new staff and assess trainee progress.
• Maintain awareness of job quantity and quality, providing guidance as needed.
• Assign supervisory duties to experienced staff acting as leads.
• Keep the manager informed of daily progress and issues.
• Assist with physical operations as required.
• Deliver results by utilizing the right people at the right time.
• Maintain high team motivation to achieve customer satisfaction.
• Provide growth and development opportunities for team members.
• Conduct annual performance reviews and support SOP compliance.

Education & Experience

• High school diploma or GED.
• Three years of experience in a logistics, distribution, or related environment.
• One year of supervisory experience.
• Preferred: MHE certification or basic MHE operation knowledge.

Certificates, Licenses, Registrations

• Completion of a forklift training program.

Computer Skills

• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Experience with RF scanners.
• Knowledge of WMS functions.

Language Skills

• English – reading, writing, verbal.
• Business communication proficiency.

Mathematical Skills

• Basic to intermediate level for verifying product quantities, counting inventory, and other related tasks.

Other Skills

• Strong attention to detail and timely task completion.
• Excellent organizational and personnel management skills.
• Effective written and oral communication.
• Leadership, supervision, and planning competencies.
• Flexible work schedule, including nights and weekends.
• Cross‑training participation across departments.
• Adaptability to change in a fast‑paced environment.
• Willingness to work overtime as required.
• Ability to work in unregulated temperatures ranging from mild to moderate.

Physical Demands

• Occasionally: Bending.
• Frequently: Walking and standing.
• Constantly: Sitting.

• Ability to lift/carry and push/pull 11‑20 pounds.
• Reach above shoulder, squat, or kneel.

Work Environment

The work environment is generally low to moderate in noise level, with rare exposure to fumes, airborne particles, or toxic chemicals.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform all essential duties. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Compensation

Expected base pay: $62,500 – $75,000 per year. Actual compensation will be determined based on job‑related factors such as experience, education, certifications, and location.

Benefits

Benefit offerings, eligibility, and coverage details are available through the DSV Benefits Showcase. Benefits may vary by location and division in accordance with applicable laws.

Equal Employment Opportunity

DSV is an equal‑employment‑opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by law.

Application Contact

For accommodations, contact Human Resources at [e-mail].