Operation Supervisor

DSV - Global Transport and Logistics; Chandler (AZ); On-site; USD 62,500 - 75,000; Full time

Job summary

DSV - Global Transport and Logistics is seeking an Operations Supervisor for their Chandler location. The role includes supervising staff, managing operations, and planning logistics activities to ensure efficiency and quality. Candidates should have at least 3 years of experience in a relevant field and direct experience in a supervisory role.

This position offers a salary range of $62,500 to $75,000 annually and requires solid management and communication skills.

Qualifications

• 3 years of experience in logistics/distribution/relevant environment.
• 1 year of experience in a supervisory role.
• Preferred: MHE certification or knowledge of basic MHE operation.

Responsibilities

• Supervise daily operations, including labor management and planning.
• Conduct staff meetings to review activities and plan improvements.
• Train new staff and conduct performance evaluations.

Skills

Strong attention to detail

Good organizational skills

Leadership skills

Effective communication

Education

High school diploma or GED

Tools

Microsoft Office

RF scanners and WMS functions

Job description

Job Title: Operations Supervisor

Location: USA - Chandler, 4500 S. Dobson Rd

Division: Solutions

Time Type: Full Time

Salary: $62,500.00 – $75,000.00 Annual

Position Summary

The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, product slotting, and customer communication activities daily, including labor scheduling, space utilization, equipment and manpower. People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues, and resolving problems. Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor is responsible for supervising the receiving, warehousing and shipping of products consistent with company service and cost objectives.

Essential Duties and Responsibilities

• Conduct staff meetings to review daily/weekly work activities, plan and assure continuous improvement.
• Keep senior management and client representatives informed of critical issues that affect the operations.
• Develop systems and procedures for managing operations, equipment, and products safely and profitably, in accordance with company policies and client agreements.
• Implement and report ongoing cost savings measures and suggest more efficient operations.
• Meet all client‑specified KPIs and comply with quality system requirements.
• Manage operations to achieve prescribed objectives, applying sound communication and motivational techniques.
• Assist in creating programs for hiring, training, and professional development; participate in performance evaluation system for promotions and wage increases.
• Have overall training and evaluation responsibilities of warehouse staff.
• Plan the daily work schedule by reviewing existing work orders, arrival notices, and customer instructions.
• Review pending jobs or trends, plan for reorganization of warehouse space, and adjust levels of supplies, equipment, or staffing accordingly.
• Train new staff or delegate training responsibilities to experienced team members.
• Monitor quantity and quality of jobs performed throughout the day, providing guidance and advice as needed.
• Assign supervisory duties to experienced team members acting as leads for lower-level staff.
• Keep Manager advised of progress or problems requiring attention on a daily basis; hold regular meetings with staff to assess status and discuss improvement ideas.
• Assist in physical operations as needed.
• Deliver results by leveraging the skills of the right people at the right time.
• Maintain high motivation among team members to provide customer satisfaction.
• Provide ongoing growth and development opportunities for team members.
• Provide input and conduct annual performance reviews for team members.
• Support adherence to Standard Operating Procedures (SOPs).

Education and Experience

• High school diploma or GED.
• 3 years of experience working in a logistics/distribution/relevant environment.
• 1 year of experience in a supervisory role.
• Preferred: Prior MHE certification or knowledge of basic MHE operation.

Certificates, Licenses, and Professional Designations

• Satisfactory completion of a forklift training program.

Computer Skills

• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Experience with RF scanners and WMS functions.

Language Skills

• English (reading, writing, verbal).
• Business communication.

Mathematical Skills

• Basic to intermediate level for verifying quantities, counting inventory, and other related duties.

Other Skills

• Strong attention to detail and accuracy with timely completion.
• Good organizational and personnel skills.
• Good communication skills, written and oral.
• Good leadership, supervision, and planning skills.
• Able to work flexible schedules, including nights and weekends as required.
• Adapt to change and thrive in a fast‑paced environment.
• Work overtime as dictated by business.
• Work in temperatures ranging from mild to moderate across seasons.

Physical Demands

• Occasionally: bending.
• Frequently: walking and standing.
• Constantly: sitting.
• Ability to lift/carry and push/pull 11–20 pounds; reach above shoulder, squat, or kneel.

Work Environment

The employee rarely is exposed to fumes, airborne particles, toxic or caustic chemicals. Noise level is usually low to moderate.

Reasonable Accommodations

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Equal Employment Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other protected characteristic. For assistance or accommodation, contact Human Resources at [e-mail].