Supervisor-Office

Baptist Memorial Health Care; Huntingdon (Huntingdon County); On-site; USD 55,000 - 75,000; Full time

Job summary

Baptist Memorial Health Care is seeking a supervisor for office operations to plan, schedule, organize and coordinate administrative activities for daily operations. The role includes project oversight and ensuring efficient patient flow.

Responsibilities cover supervising clerical staff, payroll oversight, maintaining cash controls, updating provider schedules, and training staff on EMR/Cadence and policies. Familiarity with medical coding is preferred.

Qualifications

• 5 years clerical experience in medical office.
• High School diploma or equivalent required.
• Familiarity with medical coding and medical office operations.

Responsibilities

• Supervise clerical staff across patient check-in, scheduling and check-out to ensure efficient throughput.
• Oversee payroll, approving time off, staffing and scheduling.
• Maintain clinic cash controls on day-to-day basis.
• Coordinate with BOC to update provider schedules and changes.
• Provide coverage for business continuity when needed.
• Educate and train clerical staff on EMR/Cadence updates and policies.
• Manage inventory of office supplies and ensure proper inventory levels.
• Maintain confidentiality among clerical staff.
• Communicate with providers, staff and administrators to ensure high-quality patient care.
• Collaborate with billing and coding services to support revenue cycle processes.
• Support clinic operations leader and administration on ongoing initiatives.

Skills

Clerical experience

Communication

Education

High School diploma or equivalent

Tools

EMR familiarity

Cadence software

Job description

Job Summary

Provides supervision for office operations to include planning, scheduling, organizing, and coordinating various administrative activities as required for efficient daily operations; provides project oversight as assigned.

Responsibilities

• Provides direct supervision of clerical staff serving in various roles, ensuring efficient and timely turnaround at patient check-in, scheduling and check-out stations.
• Maintains payroll oversight for clerical staff, including approval of time off, staffing and scheduling.
• Maintains clinic cash controls on day-to-day basis.
• Works with BOC to update provider schedules and make necessary changes.
• Fills in, when necessary, for the purpose of business continuity.
• Educates and trains all clerical staff members as to best practices, EMR/Cadence updates and organizational policies.
• Manages inventory of office supplies, including ordering and inventory maintenance.
• Maintains confidentiality and expectation of confidentiality among the clerical staff.
• Works closely with providers, providing updates when necessary.
• Communicates effectively with all providers, staff members and administrators, in order to provide a high level of care.
• Works closely with billing and coding services in order to promote efficient revenue cycle services.
• Supports clinic operations leader and clinic administration in ongoing initiatives as needed.

Specifications

Experience

Minimum Required

• 5 years clerical experience in medical office

Preferred/Desired

Education

Minimum Required

• High School diploma or equivalent

Preferred/Desired

Training

Minimum Required

• Familiarity with medical coding and medical office operations

Preferred/Desired

Special Skills

Minimum Required

Preferred/Desired

Licensure

Minimum Required

Preferred/Desired

• Eligibility to sit for AAPC/CPC examination