Supervisor-Office

Baptist; Huntingdon (TN); On-site; USD 45,000 - 70,000; Full time

Job summary

Baptist in Tennessee is seeking a Clinic Operations Supervisor to oversee office operations, payroll, scheduling, and staff training.

The role collaborates with providers and billing, maintains confidentiality, manages inventory, and supports ongoing initiatives within the clinic administration.

Qualifications

• Minimum 5 years clerical experience in a medical office.
• High school diploma or equivalent.
• Familiarity with medical coding and medical office operations.
• Eligibility to sit for AAPC/CPC examination.

Responsibilities

• Supervise clerical staff across patient check-in, scheduling, and check-out.
• Oversee payroll, time off approvals, staffing, and scheduling.
• Maintain daily clinic cash controls and revenue integrity.
• Coordinate provider schedules with the Business Office/BOC.
• Cover for business continuity when needed.
• Train staff on best practices, EMR/Cadence updates, and policies.
• Manage inventory of office supplies.
• Maintain confidentiality among clerical staff.
• Collaborate with providers and billing to optimize revenue cycle.
• Support clinic operations leader and ongoing initiatives.

Skills

Clerical supervision

Payroll oversight

Scheduling

Staff training

Communication

Education

High School diploma

Tools

EMR/Cadence

Job description

Job Summary

Provides supervision for office operations to include planning, scheduling, organizing, and coordinating various administrative activities as required for efficient daily operations; provides project oversight as assigned.

Responsibilities

• Provides direct supervision of clerical staff serving in various roles, ensuring efficient and timely turnaround at patient check-in, scheduling and check-out stations.
• Maintains payroll oversight for clerical staff, including approval of time off, staffing and scheduling.
• Maintains clinic cash controls on day-to-day basis.
• Works with BOC to update provider schedules and make necessary changes.
• Fills in, when necessary, for the purpose of business continuity.
• Educates and trains all clerical staff members as to best practices, EMR/Cadence updates and organizational policies.
• Manages inventory of office supplies, including ordering and inventory maintenance.
• Maintains confidentiality and expectation of confidentiality among the clerical staff.
• Works closely with providers, providing updates when necessary.
• Communicates effectively with all providers, staff members and administrators, in order to provide a high level of care.
• Works closely with billing and coding services in order to promote efficient revenue cycle services.
• Supports clinic operations leader and clinic administration in ongoing initiatives as needed.

Specifications

Experience

Minimum Required

• 5 years clerical experience in medical office

Education

Minimum Required

• High School diploma or equivalent

Training

Minimum Required

• Familiarity with medical coding and medical office operations

Licensure

Minimum Required

Preferred/Desired

• Eligibility to sit for AAPC/CPC examination